Retail Sales Associate

Verizon • Portland, OR

12d • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to drive sales and help customers find technology products and services that meet their needs. You will build customer connections, identify needs through questions, recommend complete solutions, and close sales using clear communication. The role also includes developing skills through ongoing training and performing operational functions related to merchandising and inventory. You may grow your customer base through outbound calls and text messages to interested Verizon customers and by participating in Verizon-sponsored off-site community events.

This is an onsite, worksite-based role at a defined location, with 40 scheduled weekly hours. The position offers an hourly base pay of $16.00 to $21.00, plus individual commissions tied to sales performance. Compensation varies by geography, hours worked, and performance. The role requires evening, weekend, and holiday availability, and openness to picking up additional shifts, typically during summer, November through December, and peak vacation periods. Schedules are provided four weeks in advance.

Requirements

• High school diploma or GED.
• One or more years of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays.
• Openness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by applying technology knowledge and customer service.
• Identify customer needs by building connections and asking appropriate questions.
• Recommend products and solutions that provide customers with a complete sales solution.
• Close sales by communicating solutions that meet customer needs.
• Participate in ongoing training and develop skills in merchandising and inventory operations.
• Make outbound calls and send text messages to current Verizon customers interested in products and services.
• Engage with the community at Verizon-sponsored off-site events to expand the customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs and incentives, which have included all-inclusive domestic and international travel and gifts.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts of up to 50% on Verizon products and services, plus other employee discounts.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year.
• Adoption assistance.
• Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
• Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED