Retail Sales Associate - Part Time

Curaleaf • Chicago, IL

17h • Onsite

About The Position

As a Retail Sales Associate at Curaleaf, you’ll be the face of the brand and a go-to resource for customers exploring cannabis products. You’ll create a welcoming, informative, inclusive, and engaging experience by helping guests find products suited to their needs, providing personalized advice, handling purchases, and building trust. The position supports store operations and standards, including opening and closing, cash handling, compliance procedures, customer transactions, store upkeep, and inventory tasks. Associates are expected to contribute to sales goals, stay current on promotions and product updates, and adapt to a fast-paced retail environment. The role is part-time, with availability for 5–29 hours per week, including weekends, evenings, and holidays. Pay is $17.50 per hour plus tips. The position is located at 923 W Weed St, Chicago, IL 60642.

Requirements

• High school diploma or GED.
• At least 6 months of experience in a customer-facing or sales role, with a focus on service and satisfaction.
• At least 6 months of experience using point-of-sale systems and accurately handling cash transactions.
• Ability to work independently and as part of a team in a fast-paced, compliance-driven environment.
• Availability for varied shifts, including evenings, weekends, holidays, and occasional overnights.
• Excellent communication skills.
• Strong multitasking skills and ability to shift priorities as needed.
• Comfort with technology and willingness to learn new tools.
• Time-management and organizational skills.
• Ability to use effective de-escalation techniques and take a calm, solution-oriented approach to customer concerns.
• Basic math and computer application proficiency.
• Positive, proactive approach to resolving customer issues.
• Strong conflict-resolution skills and ability to remain composed under pressure.
• Initiative and a team-first attitude, including readiness to support store leadership.
• Ability to build rapport and lasting customer relationships.
• Collaborative spirit and commitment to teamwork.
• Ability to meet the stated physical requirements, including standing for extended periods, walking, and lifting up to 50 pounds.
• Ability to work in confined spaces and tolerate potential exposure to dust, pollen, and plant pathogens.

Nice To Haves

• Sales experience focused on tracking KPIs and meeting sales targets.
• Familiarity with e-commerce systems and order fulfillment processes.
• Previous experience in a regulated retail setting.

Responsibilities

• Greet and assist guests professionally to provide an exceptional customer experience.
• Build connections with customers, ask questions, and offer personalized product advice.
• Address customer concerns professionally and resolve issues to support customer satisfaction.
• Encourage customer loyalty by enrolling guests in rewards programs.
• Work with the team to maintain a respectful, inclusive, and upbeat atmosphere.
• Help open and close the store, handle cash, and follow procedures and regulations.
• Check customer IDs, update customer profiles, and process transactions accurately.
• Keep the sales floor and backroom clean, organized, and stocked.
• Support inventory work, including restocking, fulfilling online orders, and counting products.
• Meet and exceed daily sales goals through upselling, customer trust, and product knowledge.
• Promote deals and complementary products at checkout.
• Stay informed about promotions and product updates.
• Adapt to a fast-paced, changing retail environment.
• Take on additional duties as needed to support the team and store.

Benefits

• Medical, dental, and vision insurance (available to eligible full-time employees only).
• Health Savings Account and/or Flexible Spending Account (available to eligible full-time employees only).
• Employee Assistance Program (available to eligible full-time employees only).
• Wellness program and challenges (available to eligible full-time employees only).
• Gym discounts (available to eligible full-time employees only).
• 401(k) retirement plan with company match (available to eligible full-time employees only).
• Life and disability insurance (available to eligible full-time employees only).
• Supplemental critical illness, hospital indemnity, and accident insurance (available to eligible full-time employees only).
• Commuter benefits (available to eligible full-time employees only).
• Paid time off, including vacation, sick leave, and holidays (available to eligible full-time employees only).
• Parental leave (available to eligible full-time employees only).
• Bereavement leave (available to eligible full-time employees only).
• Employee discounts.
• Recognition programs.
• Pet insurance.
• Career growth opportunities.
• Referral bonuses.
• Community involvement.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED