Retail Sales Associate - Mill Valley

Pet Food Express • Mill Valley, CA

3d • Onsite

About The Position

Pet Food Express is seeking passionate, sales-driven individuals to join their team as Sales Consultants. This role focuses on helping pet parents find the best products for their pets by providing tailored solutions and trusted advice. The ideal candidate will have a knack for sales, an eagerness to learn about pet products, and a commitment to excellent customer service. Sales Consultants are the core of the business, proactively engaging with customers, recommending products, operating the cash register, and stocking shelves to ensure a positive shopping experience.

Requirements

• Previous retail experience and pet experience is preferred.
• A passion for pets and a desire to help pet parents find the best solutions.
• A sales-driven attitude with desire to exceed goals.
• A warm and welcoming personality with strong customer service mindset.
• Eagerness to learn and to participate in daily educational activities.
• Dependable and reliable with strong attendance and punctuality.
• Ability to work a flexible schedule to meet the needs of the business, including weekends, evenings, and holidays.
• Must be able to lift, move and carry up to 35 pounds.
• Ability to climb and balance using a ladder and/or step stool.
• Ability to continuously stand, walk, bend, stretch and engage in repetitive motions throughout shift.

Nice To Haves

• Previous retail experience
• Previous pet experience

Responsibilities

• Proactively approach and engage with customers (both human and pet).
• Ask questions to understand customer needs and build relationships.
• Use the Pet Food Express Whole Life Approach to provide tailored recommendations.
• Participate in daily training and educational programs to enhance product knowledge and sales skills.
• Stay up-to-date on new products, promotions, and the pet community.
• Educate customers on product benefits and help them find solutions for their pets' needs.
• Consistently show up on time and maintain reliable attendance.
• Operate the cash register efficiently and provide a friendly checkout experience.
• Unload shipments and stock the store, including heavy lifting.
• Clean and maintain the store, including sweeping, mopping, and cleaning pet messes.
• Support overall store operations by performing additional duties as assigned.

Benefits

• Potential career paths and options for advancement
• Continued learning and leadership training
• Generous in-store employee discount
• Life insurance
• Pet insurance
• Employee Assistance Program (EAP)
• Paid Time Off (PTO) for full-time employees
• Health insurance for full-time employees
• 401k with employer match
• Employee referral bonuses
• Opportunity to bring well-behaved pets to work
• Opportunities to make an impact in the community through events and fundraisers

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed