Retail Sales Associate

Verizon•Turlock, CA

12d•$16 - $21•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to drive sales, provide customer service, and help customers find technology solutions that meet their needs. The role includes learning about customers through questions and conversations, recommending products and services, closing sales, and developing skills through ongoing training in merchandising and inventory operations. You may also contact interested Verizon customers by phone or text and engage with the community at Verizon-sponsored events away from the store. The position is worksite-based and requires working onsite at a defined location. The scheduled workweek is 40 hours. Employees must be willing to work evenings, weekends, and holidays, with schedules provided four weeks in advance, and to pick up additional shifts during busy periods. Compensation includes hourly base pay and individual sales commissions; the posting gives a general base-pay range of $16.00 to $21.00 per hour and states that the starting base pay rate for the location on the requisition is $18.27 per hour. Earnings vary by geography, hours worked, and performance.

Requirements

High school diploma or GED.
At least one year of relevant experience, demonstrated through work experience and/or military experience.
Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

Experience in a commission-based environment.
Fluency in English and Spanish.
Demonstrated sales experience communicating with customers to find solutions.
Customer service experience.

Responsibilities

Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
Identify customers’ needs by building connections and asking appropriate questions.
Recommend products and solutions, including complete sales solutions tailored to customer needs.
Close sales through effective communication and straightforward technology solutions.
Develop skills through ongoing training in merchandising and inventory operations.
Place outbound calls and send text messages to current Verizon customers interested in Verizon products and services.
Engage with the community, including at off-site Verizon-sponsored events, to develop a customer base.

Benefits

Medical, dental, and vision coverage.
Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
Sales recognition programs with potential travel, gifts, and other incentives.
Five weeks of paid time off, including vacation, holidays, and personal days.
Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
Up to $8,000 per year in tuition assistance.
Discounts of up to 50% on Verizon products and services.
Additional employee discounts on attractions, automotive, travel, and more.
Short- and long-term disability coverage, basic and supplemental life insurance, AD&D insurance, identity theft protection, pet insurance, and group home and auto insurance.
Up to eight company-paid holidays per year and up to six personal days per year.
Adoption assistance.
New hires receive up to 15 days of vacation per year, increasing with additional service.
Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.