Retail Sales Associate

Verizon•Orlando, FL

5d•$16 - $21•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to generate sales, deliver customer service, and help customers find technology products and services that meet their needs. The role includes learning about customers through conversations, recommending complete solutions, closing sales, and developing skills through ongoing training in merchandising and inventory operations. You may also contact current Verizon customers by phone or text and participate in off-site Verizon-sponsored community events to grow your customer base. The position is onsite at a defined work location and has 40 scheduled weekly hours. Pay is $16.00 to $21.00 per hour in base pay, with the potential to earn up to $18,000 annually in individual commissions for meeting sales goals and additional commissions for exceeding goals. Total annual earnings for top performers may reach $65,000 to $75,500 or more; compensation varies by geography, hours worked, and performance. A $2,500 sign-on bonus is available subject to award terms and conditions. Benefits are described as starting on day one and include health and well-being benefits, paid time off, parental leave, tuition assistance, a 401(k) plan with matching contributions, and employee discounts. Applicants may be required to complete an approximately 19-minute assessment.

Requirements

High school diploma or GED.
At least one year of relevant experience, demonstrated through work experience and/or military experience.
Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
Openness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

Experience working in a commission-based environment.
Demonstrated sales experience communicating with customers to find solutions.
Customer service experience.
Bilingual Spanish.

Responsibilities

Generate retail sales using technology knowledge and customer service.
Learn and uncover customers’ needs by making connections and asking questions.
Recommend products and solutions that address customers’ needs.
Close sales using effective communication and intuitive technology solutions.
Participate in ongoing training and develop skills in merchandising and inventory operations.
Potentially contact current Verizon customers by outbound calls and text messages about products and services.
Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

Best-in-class medical, dental, and vision benefits.
Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination.
Sales recognition programs with potential travel, gifts, and other incentives.
Five weeks of paid time off, including vacation, holidays, and personal days.
Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
Up to $8,000 per year in tuition assistance.
Discounts up to 50% off Verizon products and services.
Additional employee discounts on attractions, automotive, travel, and more.
$2,500 sign-on bonus, subject to award terms and conditions.
Short- and long-term disability coverage.
Basic and supplemental life insurance and AD&D insurance.
Identity theft protection, pet insurance, and group home and auto insurance.
Up to eight company-paid holidays per year and up to six personal days per year, as listed in the benefits overview.
Adoption assistance.
Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
Newly hired employees receive up to 15 vacation days per year, increasing with service.