Retail Sales Associate

EssilorLuxottica Group•Longview, TX

About The Position

As a Sales Associate at Sunglass Hut, you will provide an exceptional shopping experience that encourages positive customer connections and brand loyalty. You will help customers, represent the brand, stay informed about products, and maintain store standards. The role may also involve assisting with opening and closing, attending occasional work meetings, and supporting VIP customers with high-touch service. This is a casual part-time position for an existing vacancy. Pay is listed as $21.74, with employee pay determined by factors such as geography, experience, qualifications, skills, and local minimum wage requirements. A competitive bonus and/or commission plan may also be offered. Benefits may include health care, retirement savings, paid time off or vacation, and employee discounts.

Requirements

  • At least 1 year of previous sales or customer service experience.
  • Excellent communication and interpersonal skills.
  • Ability to multitask in a fast-paced environment while remaining committed to creating an excellent customer experience.
  • Self-motivated and able to work as a team player.

Responsibilities

  • Greet and serve customers to promote an excellent customer experience.
  • Inform merchandisers or managers about stocking needs.
  • Maintain visual standards established by management and the company.
  • Resolve customer issues and involve management when assistance is needed.
  • Provide high-touch assistance in complex customer service situations for VIP clientele and help ensure their retention.
  • Stay up to date on the current product assortment and serve as an informed brand ambassador.
  • Listen to and act on instructions from management or a superior.
  • Occasionally assist with opening and closing duties as needed.
  • Comply with professional regulations, internal rules, and the company’s and management’s code of conduct.
  • Attend and participate in occasional work meetings.
  • Be punctual for shifts and proactively inform the manager if obstacles arise.
  • Represent the brand by drawing on personal style and connections to local and broader communities.

Benefits

  • Health care may be included.
  • Retirement savings may be included.
  • Paid time off or vacation may be included.
  • Employee discounts may be included.
  • A competitive bonus and/or commission plan may be offered.
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