Retail Sales Associate

WILD BILLS TOBACCO STAFFING LLC • Adrian, MI

15d • Onsite

About The Position

Wild Bill’s Tobacco is hiring a Retail Sales Associate to provide customer service and support sales and daily store operations. The role includes welcoming customers, answering questions, recommending products, meeting sales goals, promoting the brand, and maintaining an organized, clean, well-stocked store. Associates work with store management on opening, closing, cash handling, inventory, deposits, paperwork, and transactions, while following company policies and procedures. The position may require travel within a 15-mile radius of the home store for shift coverage. Shifts range from 4 to 12 hours and involve standing on the sales floor.

Requirements

• Completion of high school or equivalent.
• Must be at least 21 years old.
• Experience in retail environments and customer service.
• Professional, energetic, and positive attitude.
• Excellent written, verbal, and interpersonal communication skills.
• Flexible scheduling availability.
• Ability to work shifts ranging from 4 to 12 hours standing on the sales floor.
• Ability to twist, bend, squat, lift, and reach overhead.
• Ability to lift up to 50 pounds.

Responsibilities

• Provide excellent customer service, including greeting customers, answering phones, and assessing customer needs.
• Answer questions and resolve customer inquiries and concerns.
• Build relationships with customers and suggest products.
• Meet or exceed sales goals.
• Participate in opportunities to gain product knowledge.
• Promote the brand and solicit new business inside and outside the store.
• Assist with retail store functions in compliance with company policies and procedures.
• Keep the store clean and well stocked.
• Travel within a 15-mile radius of the home store for shift coverage.
• Work with store management to open, close, and operate the retail facility, including cash handling, inventory counts, and deposits.
• Complete accurate paperwork and transactions according to company policies and procedures.
• Maintain the store appearance, back room, restrooms, and individual work area.
• Build customers’ confidence by making their experience comfortable and simple while meeting their needs.
• Assist with other tasks, duties, or projects as assigned by management.
• Open and close the store, including locking doors and setting the alarm.

Benefits

• Health, dental, vision, and life insurance for full-time employees after 60 days of employment.
• 401(k) after 90 days of employment.
• Flexible work schedule.
• Discounts on store products.
• Development and growth opportunities.
• Spiffs (commission).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED