Retail Sales Associate

EssilorLuxottica Group • Fort Lauderdale, FL

4d

About The Position

As a Sales Associate at Sunglass Hut, you will provide an exceptional shopping experience that encourages positive customer connections and brand loyalty. You will support customers, serve as an informed ambassador for the brand, maintain store presentation standards, and help create a welcoming experience for VIP clientele and the broader community. The role may include occasional opening and closing duties, work meetings, and other tasks assigned by management.

Requirements

• At least 1 year of previous sales or customer service experience.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced environment while remaining committed to an excellent customer experience.
• Self-motivated team player.

Responsibilities

• Greet and serve customers to promote an excellent customer experience.
• Inform merchandisers and managers of stocking needs.
• Maintain visual standards set by management and the company.
• Resolve customer issues and involve management when assistance is needed.
• Provide high-touch assistance in complex customer service situations, particularly for VIP clientele, and support VIP retention.
• Stay current and knowledgeable about the product assortment.
• Listen to and act on instructions from management or a superior.
• Occasionally assist with opening and closing duties as needed.
• Comply with professional regulations, company rules, and the code of conduct.
• Attend and participate in occasional work meetings.
• Be punctual for shifts and proactively communicate obstacles to a manager.
• Represent the brand by using personal style and connections to local and broader communities.

Benefits

• Benefits may include health care, retirement savings, paid time off or vacation, and employee discounts.
• A competitive bonus and/or commission plan may be offered.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed