Retail Sales Associate
About The Position
As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to drive sales and help customers find technology products and services that meet their needs. You will build customer connections, recommend complete sales solutions, and use clear communication to close sales. The role also includes ongoing training and development in merchandising and inventory operations, along with opportunities to contact interested Verizon customers and participate in Verizon-sponsored events outside the store. The position is onsite at a defined work location, with 40 scheduled hours per week. The role requires willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance. Employees may also pick up additional shifts, particularly during summer, November through December, and peak vacation periods. Base pay is $16.00 to $21.00 per hour, with individual-based commissions. The posting states that employees who meet sales goals may earn up to $18,000 per year in commissions, with additional earning potential for exceeding goals. Compensation varies by geography, hours worked, and performance. This is a commission-based position.
Requirements
- High school diploma or GED.
- At least one year of relevant experience, demonstrated through work experience and/or military experience.
- Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
- Openness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.
Nice To Haves
- Experience working in a commission-based environment.
- Fluency in English and Spanish.
- Demonstrated sales experience communicating with customers to find solutions.
- Customer service experience.
Responsibilities
- Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
- Discover customers’ needs by building connections and asking relevant questions.
- Present product insights and solution recommendations to provide customers with complete sales solutions.
- Close sales by communicating effectively and offering intuitive technology solutions.
- Develop skills through ongoing training and upskilling in merchandising and inventory operations.
- Place outbound calls and send text messages to current Verizon customers interested in Verizon products and services.
- Engage with the community at off-site Verizon-sponsored events to expand the customer base.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) plan with matching contributions up to 6% of eligible contributions
- Sales recognition programs and incentives
- Five weeks of paid time off, including vacation, holidays, and personal days
- Paid parental leave
- Tuition assistance up to $8,000 per year
- Discounts up to 50% on Verizon products and services
- Employee discounts on attractions, automotive, travel, and other offerings
- Short- and long-term disability insurance
- Basic and supplemental life insurance
- AD&D insurance
- Identity theft protection
- Pet insurance
- Group home and auto insurance
- Up to eight company-paid holidays per year
- Up to six personal days per year
- Adoption assistance
- Potential premium pay, such as overtime, shift differential, holiday pay, and allowances
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
