About The Position

Verge Mobile, a T-Mobile Authorized Retailer, is seeking a Spanish Bilingual Preferred Retail Sales Associate. This role offers new hire bonuses and involves bringing the T-Mobile experience to life by working hands-on with customers, understanding their needs, showcasing the latest devices and services, and helping them stay connected. It's more than just a sales job; it's about creating connections, building trust, and making every interaction count. You will grow your knowledge with full support and training. If you love tech, thrive in fast-paced environments, and are competitive, Verge Mobile is the team for you.

Requirements

  • High School diploma or equivalent.
  • Great communication skills.
  • Flexibility to work various shifts throughout the week which may include evenings, weekends, and holidays.
  • A can-do attitude that is positive, supportive, and cooperative.
  • Ability to work as a team player with peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.
  • At least 18 years old.
  • Authorized to work in the U.S.
  • Ability to pass a background check.
  • Must be able to receive identity verification with CLEAR before being hired.

Nice To Haves

  • Spanish Bilingual Preferred

Responsibilities

  • Complete New Hire training and meet program requirements to become eligible for the bonus.
  • Build proficiencies related to selling T-Mobile wireless products and services to customers, while providing a best-in-class customer experience.
  • Explore individual needs and provide hands-on demonstrations of the latest technology in-store.
  • Guide customers through their purchasing experience with thoughtful questions, informative answers, and by sharing expertise.
  • Approach service and sales needs with care, patience, honesty, and empathy.
  • Become skilled and be able to consistently demonstrate the ability to balance the customer experience while attaining performance targets.
  • Always be knowledgeable of the latest T-Mobile wireless plans, services, and products.
  • Always be knowledgeable of the store's operational requirements.
  • Perform other related duties as assigned.

Benefits

  • Competitive base pay
  • Uncapped monthly commissions
  • 401k with company match
  • Access to your pay before payday with Daily Pay
  • Career development and growth opportunities
  • Paid Time Off
  • Medical, Vision, & Dental benefits
  • Pet and Legal Insurance
  • Other ancillary benefits available
  • Epic company trips, sales contests & incentives
  • Discounts on the tech you love
  • New Hire Bonuses (up to $1,000)
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