Retail Sales Associate - Portland, OR

Batteries Plus • Portland, OR

4d • Onsite

About The Position

Batteries Plus is seeking a Retail Sales Associate who enjoys helping customers find the right products, services, and solutions. The role offers a fun and exciting team atmosphere where associates can be a hero to customers by understanding their needs and providing solutions. This opportunity allows for the regular use of one's mind, technical know-how, and a desire to help customers, while earning a good living. The company provides comprehensive training, so no prior experience with their specific products or services is required, only a background in customer service and sales. The role involves learning to replace batteries in various applications and repair consumer electronic devices.

Requirements

• Background in customer service and sales
• Ability to use a cash register
• Strong level of professionalism at work
• Excellent communication and interpersonal skills
• Patience when dealing with difficult customers
• Problem-solving and conflict resolution skills
• Regularly stand, walk, and use hands to handle or touch
• Frequently talk, hear, and lift up to 50 pounds
• Occasionally sit, stoop, kneel, crouch, crawl, reach above shoulders, and lift more than 50 pounds
• Regular use of electrical cables, simple hand tools, a magnifying glass, spot welders, automotive and electronic testing equipment, phone, fax, computer, and printer/copier
• Occasional exposure to fumes or airborne particles, toxic or caustic chemicals, outdoor weather conditions, and the risk of electrical shock
• Use of protective clothing and/or equipment including goggles, gloves, and steel-toed shoes

Nice To Haves

• Previous retail experience preferred
• Comprehensive understanding of the store's products
• Advanced customer service skills
• Basic math skills
• Valid driver's license and clean driving record preferred

Responsibilities

• Greet customers, ask questions, and determine needs
• Provide complete solutions to customer needs
• Operate a technology-based Point of Sale system to complete sales transactions
• Handle inbound phone sales/service
• Install large and small batteries in various devices
• Disassemble and reassemble phones and tablets to complete repairs
• Function as a team player
• Maintain inventory stock and manage inventory
• Ship and/or deliver to commercial accounts
• Maintain a clean and full store appearance
• Build displays to better market seasonal products
• Prepare the store for daily opening and closing

Benefits

• Base hourly rate
• Individual and team sales incentives
• 'Per piece' earnings for specific installs and repairs
• $22.00 per hour minimum pay guarantee during the first 6 months
• $2 per hour pay increase for all weekend shift hours worked
• $3 per hour pay increase for overtime weekend hours worked
• Dedicated one-on-one paid training for the first 2 to 3 weeks

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed