Retail Sales Associate – Part Time

Autozone•Mount Juliet, TN

About The Position

AutoZone’s store teams are the frontline of WOW! Customer Service, helping customers find suitable parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers with product selection, and provide advice to enhance the shopping experience. The Retail Sales Associate contributes to sales and store operations while fostering a positive, knowledgeable retail environment. The role involves customer service, product recommendations, inventory upkeep, point-of-sale procedures, safety compliance, and support with vehicle diagnostics.

Requirements

  • Must be at least 16 years old.
  • Ability to lift, load, and deliver merchandise.
  • Availability for a flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

  • Basic knowledge of automotive parts.
  • Strong people skills and effective communication in both Spanish and English.
  • Previous experience in automotive retail.
  • Automotive Service Excellence (ASE) Certification.

Responsibilities

  • Engage with customers, provide trustworthy automotive advice, and ensure positive interactions through clear, professional communication.
  • Collaborate with managers and teammates to create a motivated, productive store environment; support team members and demonstrate leadership in daily responsibilities.
  • Recommend products, services, and promotions to enhance the customer experience and contribute to sales goals and store performance metrics.
  • Restock merchandise, maintain store organization, follow point-of-sale procedures and loss-prevention policies, and support proper financial management.
  • Use structured processes to complete assigned tasks efficiently and follow company safety policies, including the use of Personal Protective Equipment (PPE).
  • Stay up to date on automotive parts, tools, and promotions through AutoZone systems.
  • Use diagnostic tools to read codes from customer vehicles and recommend solutions.
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