Retail Sales Associate - Part Time

Curaleaf • Port Charlotte, FL

1d • Onsite

About The Position

Curaleaf is seeking a part-time Retail Sales Associate to serve as a customer-facing brand representative and product resource. The role focuses on creating a welcoming, informative, inclusive, and engaging shopping experience by helping customers explore cannabis products, recommending items, processing purchases, and building trust. Associates also support store operations, maintain store standards, contribute to sales goals, and work collaboratively in a fast-paced, compliance-driven retail environment.

The role offers 15–25 hours of work, with weekend availability strongly preferred. The listed location is 1994 Kings Hwy, Port Charlotte, FL 33980. Hourly pay is $15.00.

Requirements

• High school diploma or GED.
• At least 6 months of experience in a customer-facing or sales role, with a focus on service and satisfaction.
• At least 6 months of experience using point-of-sale systems and accurately handling cash transactions.
• Ability to work independently and as part of a team in a fast-paced, compliance-driven environment.
• Flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnights.
• Excellent communication skills with customers and team members.
• Strong multitasking skills and ability to shift priorities as needed.
• Comfort with technology and willingness to learn new tools.
• Time management and organizational skills.
• Effective de-escalation techniques and a calm, solution-oriented approach to customer concerns.
• Basic proficiency in math and computer applications for transactions and reporting.
• Positive, proactive approach to resolving customer issues.
• Strong conflict-resolution skills and ability to remain composed under pressure.
• Initiative, a team-first attitude, and readiness to support store leadership.
• Ability to build rapport and lasting customer relationships and collaborate within a team.
• Ability to stand for extended periods; walk; talk or hear; stoop, kneel, crouch, or crawl; use hands and fingers to feel; reach with hands and arms; and lift up to 25 pounds regularly.
• Occasional ability to climb, balance, and lift up to 50 pounds.
• Close vision (clear vision at 20 inches or less).
• Ability to work in an environment with potential exposure to dust, pollen, and plant pathogens, including confined spaces, and to tolerate stress and adapt to changing conditions.

Nice To Haves

• Sales background involving KPI tracking and meeting sales targets.
• Familiarity with e-commerce systems and order fulfillment processes.
• Previous experience in a regulated retail setting.

Responsibilities

• Greet and assist guests warmly and professionally to provide an exceptional customer experience.
• Build genuine customer connections, ask thoughtful questions, and provide personalized product advice.
• Address customer concerns professionally and resolve issues to support customer satisfaction.
• Encourage customer loyalty by enrolling guests in rewards programs.
• Work with the team to maintain a respectful, inclusive, and upbeat atmosphere.
• Help open and close the store, handle cash, and follow applicable procedures and regulations.
• Check customer IDs, update customer profiles, and process transactions accurately.
• Keep the sales floor and backroom clean, organized, and stocked.
• Support inventory tasks, including restocking, fulfilling online orders, and counting products.
• Meet and exceed daily sales goals through upselling, trust-building, and product knowledge.
• Highlight deals and complementary products at checkout.
• Stay informed about promotions and product updates.
• Adapt to a fast-paced and changing retail environment and take on additional duties as needed.

Benefits

• Career growth opportunities.
• Competitive pay and benefits.
• Generous paid time off and parental leave.
• 401(k) retirement plan.
• Life and disability insurance.
• Community involvement opportunities.
• Referral bonuses and product discounts. Benefits vary by state, role type, and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED