Retail Sales Associate

Verizon•Denton, TX
•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to drive sales and help customers find technology products and services that meet their needs. You will use customer service and communication skills to build connections, identify customer needs, recommend solutions, and complete sales. The role also includes ongoing training and developing skills in store operations, merchandising, and inventory. You may contact interested Verizon customers by phone or text and participate in off-site Verizon-sponsored events to build customer relationships. The position is based onsite at a defined location, with 40 scheduled hours per week. Compensation is $16.00 to $21.00 per hour in base pay, plus individual sales commissions. The posting describes potential annual earnings of $65,000+ to $75,500+ for top performers; compensation varies by geography, hours worked, and performance. Employees may also have opportunities for premium pay, such as overtime, shift differential, and holiday pay.

Requirements

  • High school diploma or GED.
  • At least one year of relevant experience, demonstrated through work experience and/or military experience.
  • Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
  • Openness to picking up additional shifts, typically during summer, November through December, and peak vacation periods.

Nice To Haves

  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales by using technology knowledge and customer service.
  • Learn about customers’ needs by creating connections and asking questions.
  • Present product insights and recommend solutions that address customers’ needs.
  • Close sales using clear communication and intuitive technology solutions.
  • Participate in ongoing training and develop operational skills in merchandising and inventory.
  • Contact interested current Verizon customers by outbound calls and text messages to grow the customer base.
  • Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

  • Medical, dental, and vision coverage.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
  • Sales recognition programs with potential travel, gifts, and other incentives.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
  • Up to $8,000 per year in tuition assistance.
  • Discounts of up to 50% on Verizon products and services, plus other employee discounts.
  • Short- and long-term disability insurance.
  • Basic and supplemental life insurance and AD&D insurance.
  • Identity theft protection, pet insurance, and group home and auto insurance.
  • Up to 8 company-paid holidays per year and up to 6 personal days per year.
  • Adoption assistance.
  • New hires receive up to 15 days of vacation per year, increasing with additional service.
  • Potential premium pay, such as overtime, shift differential, and holiday pay.
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