About The Position

Verge Mobile, a T-Mobile Authorized Retailer, is seeking a Spanish Bilingual Preferred Retail Sales Associate to join their energetic team. This role involves bringing the T-Mobile experience to life by working hands-on with customers, understanding their needs, showcasing the latest devices and services, and helping them stay connected. It's more than just a sales job; it's about creating connections, building trust, and making every interaction count. The company offers full support and training for skill development and career advancement. Verge Mobile is looking for individuals who love tech, thrive in fast-paced environments, and are competitive.

Requirements

  • High School diploma or equivalent.
  • Great communication skills.
  • Flexibility to work various shifts throughout the week which may include evenings, weekends, and holidays.
  • Always have a can-do attitude that is positive, supportive, and cooperative.
  • Team player that can work along with peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.
  • At least 18 years old.
  • Authorized to work in the U.S.
  • Able to pass a background check.
  • Must be able to receive identity verification with CLEAR before being hired.

Nice To Haves

  • Spanish Bilingual Preferred

Responsibilities

  • Complete New Hire training and meet program requirements to become eligible for the bonus.
  • Build proficiencies related to selling T-Mobile wireless products and services to customers, while providing a best-in-class customer experience.
  • Explore individual needs and provide hands-on demonstrations of the latest technology in-store.
  • Guide customers through their purchasing experience with thoughtful questions, informative answers, and by sharing expertise.
  • Approach service and sales needs with care, patience, honesty, and empathy.
  • Become skilled and consistently demonstrate the ability to balance customer experience while attaining performance targets.
  • Always be knowledgeable of the latest T-Mobile wireless plans, services, and products.
  • Always be knowledgeable of the store's operational requirements.
  • Perform other related duties as assigned.

Benefits

  • New Hire Bonuses (up to $1,000)
  • Competitive base pay
  • Uncapped monthly commissions
  • 401k with company match
  • Access to pay before payday with Daily Pay
  • Career development and growth opportunities
  • Paid Time Off
  • Medical, Vision, & Dental benefits
  • Pet Insurance
  • Legal Insurance
  • Other ancillary benefits
  • Epic company trips
  • Sales contests & incentives
  • Discounts on tech
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