Retail Sales Associate, Topanga - Part Time

Macy's•Canoga Park, CA
•Onsite

About The Position

As a Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with appropriate products and services. You engage customers on the sales floor and in fitting rooms, use product knowledge to build trust and loyalty, and work toward sales goals. You also help keep the shopping space clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and ensuring the sales floor is ready for customers. During the day, they welcome customers, build relationships through friendly conversations, recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty-program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. Colleagues collaborate with one another, take pride in their work, and continually learn to support individual and store results. This part-time role is typically scheduled 12–24 hours per week, depending on business needs and colleague availability. Schedules include weekend shifts. The position requires availability for days, evenings, weekends, and holidays, as well as dependable attendance and punctuality.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Enjoyment of meeting people, learning about them, and sharing information.
  • Resourcefulness and eagerness to start a new venture, with the ability to adapt to changing priorities.
  • Ability to work independently and contribute to a team.
  • Comfort using electronic devices.
  • Ability to meet daily sales-goal challenges.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

  • Provide welcoming, personalized customer service and understand customers’ needs.
  • Recommend products and services using product knowledge and customer engagement.
  • Work toward daily sales goals and contribute to individual and store results.
  • Maintain a clean, organized, and shoppable sales floor and fitting rooms.
  • Review sales goals, new arrivals, top-selling items, trends, and promotions.
  • Recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves.
  • Share loyalty-program benefits and ensure customers have what they need before concluding interactions.
  • Collaborate with teammates to support customers and the store.
  • Use handheld equipment, computers, and cash registers to perform job functions and process transactions.

Benefits

  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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