Retail Sales Associate Spanish Bilingual

Verizon•Houston, TX
•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a team in a retail store to drive sales and help customers find technology products and services that meet their needs. You will build customer connections, ask questions to understand their needs, recommend solutions, and close sales. The role also includes ongoing training and development in store operations, merchandising, and inventory. You may contact interested Verizon customers by phone or text and participate in off-site Verizon-sponsored community events to grow your customer base. The role is onsite at a defined location, with 40 scheduled hours per week. Employees must be willing to work evenings, weekends, and holidays and may have opportunities to pick up additional shifts, particularly during busy seasons. The position is commission-based. The posting lists base pay of $16.00 to $21.00 per hour, plus potential commissions; compensation varies by geography, hours worked, and performance. Eligible bilingual employees may receive an additional $3,000 annually after passing a language assessment.

Requirements

  • High school diploma or GED.
  • At least one year of relevant experience, demonstrated through work experience and/or military experience.
  • Fluency in English and Spanish.
  • Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
  • Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales by using technology knowledge and customer service.
  • Build connections with customers and ask questions to understand their needs.
  • Recommend products and solutions that address customer needs.
  • Close sales through effective communication and intuitive technology solutions.
  • Participate in ongoing training and develop skills in merchandising and inventory operations.
  • Potentially place outbound calls and send text messages to current Verizon customers interested in products and services.
  • Engage with the community at off-site Verizon-sponsored events to grow a customer base.

Benefits

  • Medical, dental, and vision coverage.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
  • Sales recognition programs and incentives, which have included all-inclusive domestic and international travel and gifts.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Paid parental leave, including eight weeks for eligible new parents and potentially up to 16 weeks for the birthing parent when paired with short-term disability.
  • Up to $8,000 per year in tuition assistance.
  • Discounts of up to 50% on Verizon products and services.
  • Additional discounts on attractions, automotive, travel, and more.
  • Short- and long-term disability insurance.
  • Basic and supplemental life insurance and AD&D insurance.
  • Identity theft protection.
  • Pet insurance.
  • Group home and auto insurance.
  • Up to eight company-paid holidays per year.
  • Up to six personal days per year.
  • Adoption assistance.
  • Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
  • New hires receive up to 15 vacation days per year, with vacation accrual increasing with service.
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