Retail Sales Associate
About The Position
My Wireless, an AT&T Authorized National Retailer, is currently looking for driven, dynamic, and coachable individuals to join our growing retail team as a Retail Sales Associate. As an My Wireless Retail Sales Associate, you will help provide the best customer experience and technology solutions from a variety of AT&T products and services offered by My Wireless. Every day, you'll work in an energetic environment with customers and colleagues that appreciate your dedication and commitment. As a My Wireless Retail Sales Associate, you will be expected to meet and exceed personal performance goals and AT&T standards of performance, help customers make buying decisions by delivering outstanding customer service, train and develop your skills to become a top My Wireless Retail Sales Associate, which leads to opportunities on our management team, maintain a fun, clean and exciting work environment for customers and team members, and work as a team member so together you exceed person and team goals. Participate in marketing activities designed to maximize your selling opportunities each day.
Requirements
- Experience in retail or customer-facing sales environment (Required)
- Ability to work flexible hours including evenings, weekends, and holidays (Required)
- Highly effective communication and interpersonal skills (Required)
- Must be at minimum 18 years of age, legally able to be employed in the US and have a High School diploma or equivalent. (Required)
- Standing and walking around, moving about for prolonged periods of time
- Occasionally lifting and moving objects of up to 10 pounds
- Reaching with hands and arms
- Climbing ladders, balancing on ladders, stooping, kneeling, crouching
- Fine handling of display materials and merchandise
- Dexterity is required
- Ability to work with small parts in mobile phones
- Ability to look at a computer screen for prolonged periods of time
Nice To Haves
- Bilingual (Preferred but may not be required depending on location)
- Experience prospecting through outbound calls. (Preferred)
Responsibilities
- Engaging with My Wireless customers
- Educating them on available AT&T products and services
- Guiding your customer through the buying process
- Meet and exceed personal performance goals and AT&T standards of performance
- Help customers make buying decisions by delivering outstanding customer service
- Training and developing your skills to become a top My Wireless Retail Sales Associate, which leads to opportunities on our management team
- Maintain a fun, clean and exciting work environment for customers and team members
- Work as a team member so together you exceed person and team goals
- Participate in marketing activities designed to maximize your selling opportunities each day
Benefits
- Strong Base Pay and a commission and bonus schedule that rewards you for your hard work, dedication, and commitment to excellence
- Ongoing paid training
- Exciting career paths and growth potential
- Uncapped commission program when meeting or exceeding sales goals
- Medical, Dental and Vision coverage
- Life Insurance
- 401(K) Retirement Program
- Paid Vacation Time
- Total Pet Plan and Pet Insurance
- Employee Assistance Program
- Discounts off our latest devices and AT&T service plans
- Welcome kit of fun gear to get you started that include 2 AT&T work shirts and personal protective equipment
- Exclusive sales contests and incentives for hitting key AT&T initiatives
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
