Retail Sales Associate

Verizon•Ocala, FL
•$16 - $21•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to drive sales and provide customer service. You will learn about customers’ needs, recommend products and solutions, and close sales by communicating how Verizon technology can meet those needs. The role also includes ongoing training and development in merchandising and inventory operations, as well as opportunities to contact interested Verizon customers and participate in off-site Verizon-sponsored community events. The position is onsite, with 40 scheduled hours per week. The schedule may include evenings, weekends, and holidays, and is shared four weeks in advance. Associates may have opportunities to pick up additional shifts, typically during summer, November through December, and peak vacation periods. Base pay is $16.00 to $21.00 per hour, with the opportunity to earn individual commissions based on sales performance. The posting states that employees who meet all sales goals can earn up to $18,000 annually in commissions, with additional potential for top performers. Compensation varies by geography, hours worked, and performance.

Requirements

  • High school diploma or GED.
  • At least one year of relevant experience, demonstrated through work experience and/or military experience.
  • Willingness to work evenings, weekends, and holidays.
  • Willingness to pick up additional shifts during peak periods, including summer, November through December, and/or peak vacation periods.

Nice To Haves

  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
  • Learn customers’ needs by creating connections and asking questions.
  • Present product insights and solution recommendations to provide complete sales solutions.
  • Close sales by communicating clearly and offering intuitive technology solutions.
  • Develop skills through ongoing training and upskilling in merchandising and inventory operations.
  • Contact interested current Verizon customers by phone and text to grow the customer base.
  • Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

  • Medical, dental, and vision coverage.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
  • Sales recognition programs with potential travel, gifts, and other incentives.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Paid parental leave of eight weeks for eligible new parents; when paired with short-term disability, it may provide up to 16 weeks of paid time off for the birthing parent.
  • Tuition assistance of up to $8,000 per year.
  • Discounts of up to 50% on Verizon products and services.
  • Additional employee discounts on attractions, automotive, travel, and more.
  • Short- and long-term disability insurance.
  • Basic and supplemental life insurance.
  • AD&D insurance.
  • Identity theft protection.
  • Pet insurance.
  • Group home and auto insurance.
  • Up to eight company-paid holidays per year.
  • Up to six personal days per year.
  • Adoption assistance.
  • Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
  • New hires receive up to 15 vacation days per year, increasing with additional service.
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