Retail Sales Associate

2020 Companies • Irving, TX

2d • $52,000 - $70,200 • Onsite

About The Position

2020 Companies is seeking an enthusiastic, results-driven Retail Sales Associate to represent Reliant by NRG and promote electricity plans in retail, kiosk, and event environments. The associate engages customers, identifies their needs, explains products and services, addresses objections, and drives new enrollments and sales. The role combines base pay with uncapped commissions and includes paid training. The position involves working in a fast-paced retail setting, collaborating with teammates, and meeting individual sales goals. No door-to-door sales, cold calling, or telemarketing is required.

The associate maintains professional customer and coworker interactions, tracks and reports sales and other activity, completes paperwork accurately, and keeps the work station or kiosk clean, organized, functional, and presentable. Reliable transportation and travel to event locations are required. Scheduling availability must include evenings, weekends, and holidays as needed.

Requirements

• High school diploma or equivalent.
• At least six months of prior sales, retail, telecommunications, or marketing experience.
• Strong experience in retail or event sales, or event marketing.
• Demonstrated knowledge of products and services.
• Excellent communication, presentation, interpersonal, and problem-solving skills.
• Ability to work independently and as part of a team, including in a fast-paced environment.
• Integrity and commitment to customer satisfaction.
• Ability to multitask.
• Ability to maintain customer confidentiality.
• Comfort with physical tasks such as lifting and event setup and teardown.
• Reliable transportation and willingness to travel to event locations.
• Availability to work evenings, weekends, and holidays as needed.

Responsibilities

• Promote Reliant electricity plans and services to consumers.
• Help customers find energy solutions and lower energy costs.
• Welcome customers, offer assistance, assess their needs, and recommend suitable products and services.
• Provide product and service information and help customers make selections with confidence.
• Identify customer needs and handle objections.
• Build relationships with customers and teammates and contribute to team sales goals.
• Meet or exceed established personal monthly and weekly sales quotas or goals.
• Accurately document and report sales and communicate activity to Retail Operations.
• Submit paperwork completely and accurately.
• Maintain a clean, organized, functional, and presentable work station or kiosk.
• Maintain professional interactions with customers and fellow employees.
• Maintain customer confidentiality.
• Attend work regularly and promptly.

Benefits

• Paid training.
• Uncapped commissions, with a $16.00-per-hour guarantee and next-day pay via Daily Pay.
• Average stated earnings of $1,000–$1,350 per week combining base pay and commission; top earners may reach $2,500 per week.
• Health benefits.
• Paid time off and paid holidays.
• 401(k) with company match.
• Career advancement through internal promotions and career-pathing opportunities.
• Personal development opportunities and professional stretch assignments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED