Retail Sales Associate

Verizon • Milpitas, CA

4d • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to generate sales, provide exceptional customer service, and help customers find technology products and solutions that meet their needs. The role includes learning customer needs, recommending complete sales solutions, closing sales, and developing skills through ongoing training in sales and operational functions such as merchandising and inventory. You may also contact current Verizon customers by phone or text and engage with the community at off-site Verizon-sponsored events.

The position is onsite at a defined work location and is scheduled for 40 hours per week. The schedule is provided four weeks in advance, and the role requires willingness to work evenings, weekends, and holidays, as well as openness to picking up additional shifts during peak periods. Compensation is commission-based, with a starting base rate of $20.67 per hour for the location listed, and the opportunity to earn additional individual commissions. A limited-time $5,000 sign-on bonus is available subject to its terms and conditions.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays.
• Openness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.
• Spanish bilingual ability preferred.

Responsibilities

• Generate retail sales by using technology knowledge and customer service to expand Verizon's network.
• Learn and uncover customer needs by building connections and asking relevant questions.
• Recommend products and solutions that provide customers with a complete sales solution.
• Close sales by communicating effectively and providing intuitive technology solutions.
• Participate in ongoing training and develop skills in operational functions, including merchandising and inventory.
• Contact interested current Verizon customers by outbound calls and text messages to expand the customer base.
• Engage with the community, including at off-site Verizon-sponsored events.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs with potential awards such as travel, gifts, and other incentives.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
• Tuition assistance of up to $8,000 per year.
• Discounts of up to 50% on Verizon products and services.
• Employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year.
• Up to six personal days per year.
• Adoption assistance.
• Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
• Limited-time $5,000 sign-on bonus, subject to terms and conditions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED