Retail Sales Associate, Capitola - Part Time

Macy's

3d•Onsite

About The Position

As a Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create memorable shopping experiences. You learn about customers’ needs, provide personalized recommendations, connect them with appropriate products and services, and use product knowledge and customer engagement to meet sales goals and build loyalty. The position goes beyond cashier duties and includes helping maintain a clean, organized, inviting, and shoppable sales floor and fitting rooms. Colleagues review sales goals, learn about new arrivals, top-selling items, trends, and promotions, and engage customers through warm greetings and personal conversations. Throughout the day, they recover the sales floor and fitting rooms, update signs and pricing, assist with merchandise moves, share loyalty program benefits, and provide a thoughtful closing interaction. Colleagues support one another and work collaboratively to serve customers and achieve individual and store results. This part-time position is in Capitola. Schedules include weekend shifts, with hours dependent on business needs and colleague availability. Part-time colleagues are typically scheduled 12–24 hours per week.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness and willingness to adapt to changing priorities.
Ability to work independently and contribute to a team.
Comfort using electronic devices.
Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, and climb ladders; and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

Engage customers with a warm welcome and personalized conversations to understand their needs and build customer relationships.
Recommend products and services using product knowledge, current trends, and information about new arrivals and promotions.
Work toward daily sales goals by using customer engagement and effective selling behaviors.
Share the benefits of the company’s Loyalty program and provide a positive, thoughtful customer checkout and departure experience.
Keep the sales floor and fitting rooms clean, organized, recovered, and inviting.
Update signs and pricing and support merchandise moves as needed.
Collaborate with and support teammates to serve customers and achieve individual and store results.
Use handheld equipment, computers, and cash registers to perform job functions and process transactions.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice