Retail Sales Associate

Verizon•Spokane Valley, WA
•$18 - $21•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to drive sales and help customers find technology products and services that meet their needs. The role involves building customer connections, recommending solutions, completing sales, and developing skills through ongoing training in store operations, merchandising, and inventory. You may also contact interested Verizon customers by phone or text and participate in Verizon-sponsored events outside the store to grow your customer base. The position is onsite at a defined location. It is a 40-hour-per-week role, and employees must be willing to work evenings, weekends, and holidays; schedules are provided four weeks in advance. Employees may be able to pick up additional shifts, particularly during summer, November through December, or peak vacation periods. The posting describes a base-pay range of $16.00 to $21.00 per hour, plus individual sales commissions, and gives a location-specific starting base pay rate of $18.27 per hour. A $2,500 sign-on bonus is available subject to its terms and conditions. Compensation varies by geography, hours worked, and performance.

Requirements

  • High school diploma or GED.
  • One or more years of relevant experience, demonstrated through work experience and/or military experience.
  • Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
  • Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales by using technology knowledge and customer service.
  • Learn and uncover customers’ needs by creating connections and asking questions.
  • Recommend products and solutions that provide customers with a complete sales solution.
  • Close sales by communicating effectively and providing intuitive technology solutions.
  • Develop skills through ongoing training in operational functions, merchandising, and inventory.
  • Contact interested Verizon customers by phone or text to grow the customer base.
  • Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

  • Medical, dental, and vision benefits.
  • 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
  • Sales recognition programs and incentives, which have included travel and gifts.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Paid parental leave, including eight weeks for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
  • Tuition assistance of up to $8,000 per year.
  • Discounts of up to 50% on Verizon products and services.
  • Additional employee discounts on attractions, automotive, travel, and more.
  • Short- and long-term disability insurance.
  • Basic and supplemental life insurance and AD&D insurance.
  • Identity theft protection.
  • Pet insurance.
  • Group home and auto insurance.
  • Up to eight company-paid holidays per year and up to six personal days per year, as described in the benefits section.
  • Adoption assistance.
  • Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
  • Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.
  • $2,500 sign-on bonus, subject to terms and conditions.
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