Retail Sales Associate

Verizon • Mansfield, OH

4d • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to drive sales and help customers find technology products and services that meet their needs. You will build customer connections, ask questions to understand needs, recommend solutions, and use clear communication to close sales. The role also includes ongoing training and development in store operations, merchandising, and inventory. You may contact current Verizon customers by phone or text and participate in Verizon-sponsored events outside the store to build your customer base. This is an onsite, worksite-based role with 40 scheduled hours per week. The position offers hourly base pay starting at $16.59 for the location listed, plus commission potential. Compensation varies based on geography, hours worked, and performance.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using technology knowledge and customer service skills.
• Connect with customers and ask questions to identify their needs.
• Present product insights and recommend solutions tailored to customers.
• Close sales by communicating clearly and providing intuitive technology solutions.
• Participate in ongoing training and develop skills in store operations, merchandising, and inventory.
• Potentially make outbound calls and send text messages to current Verizon customers interested in products and services.
• Engage with the community at off-site Verizon-sponsored events to expand the customer base.
• Be willing to work evenings, weekends, and holidays, and potentially pick up additional shifts during peak periods.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs and incentives, which have included travel, gifts, and other rewards.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Paid parental leave of up to eight weeks for eligible new parents; in certain circumstances, the birthing parent may receive up to 16 weeks when combined with short-term disability.
• Tuition assistance of up to $8,000 per year.
• Discounts of up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year.
• Adoption assistance.
• Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
• New hires receive up to 15 vacation days per year, with additional vacation accrued with service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED