About The Position

A Retail Sales Associate – Inventory Focused at Vuori builds connections with customers and communicates the brand’s values through product knowledge and an upbeat, optimistic approach. The role combines customer service and sales with inventory and back-of-house operations in a fast-paced retail environment. The associate helps create a strong customer experience by assisting shoppers, supporting sales goals, and working with colleagues. Inventory duties include keeping the backroom organized, processing shipments, restocking the sales floor, and supporting cycle counts.

Requirements

  • Must be available to work nights, weekends, and holidays.
  • Must adhere to scheduled shifts and be punctual.
  • Ability to develop relationships with customers and colleagues.
  • Ability to handle customer concerns positively and proactively.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Ability to quickly learn new procedures and processes.
  • Strong organizational and follow-through skills.
  • Excellent communication and interpersonal skills.
  • High level of ownership, accountability, and initiative.
  • Eagerness to develop new skills and responsiveness to feedback.

Responsibilities

  • Build lasting relationships with customers and create an engaging customer experience.
  • Work with the sales team to provide strong customer service; greet customers and assist with fitting rooms, sizes, and product style and fit.
  • Achieve sales goals in a team-based commission environment.
  • Develop product knowledge in fashion and activewear to advise customers.
  • Assist with projects while maintaining focus on the customer experience.
  • Communicate inventory needs to support business goals.
  • Keep the backroom tidy, navigable, and organized; organize supplies and communicate when they need restocking.
  • Handle daily destocking and restocking, including manual restocks to keep the sales floor fully stocked.
  • Support weekly back-of-house planning and reorganization for inbound shipments.
  • Receive and process shipments in a timely manner, following up with the Inventory Lead and management team when needed.
  • Support weekly cycle counts.
  • Identify and promptly communicate product concerns.

Benefits

  • Employee discount
  • 401(k)
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