About The Position

AutoZone store teams provide customer service and help customers find parts and solutions for automotive needs. Store employees maintain stocked inventory, assist with product selection, and provide advice to enhance the shopping experience. This position contributes to sales, store operations, and a positive retail environment. The Retail Sales Associate delivers customer service, supports the team, recommends products and services, and helps customers with automotive needs. The role includes assisting with wiper blade, battery, and light bulb installations and using diagnostic tools to read vehicle codes and recommend solutions.

Requirements

  • Must be at least 18 years old.
  • Basic knowledge of automotive parts is required.
  • Ability to lift, load, and deliver merchandise.
  • Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

  • High school diploma or equivalent (GED).
  • Strong interpersonal skills and effective communication in both Spanish and English.
  • Previous experience in automotive retail.
  • Automotive Service Excellence (ASE) Certification.

Responsibilities

  • Engage with customers, provide automotive advice, and communicate clearly and professionally.
  • Collaborate with managers and teammates to support a motivated and productive store environment; support team members and demonstrate leadership in daily responsibilities.
  • Recommend products, services, and promotions to improve the customer experience and contribute to sales goals and store performance metrics.
  • Restock and organize merchandise, follow cash-handling and loss-prevention policies, and support smooth store operations.
  • Use structured processes to complete assigned tasks and follow safety policies, including using personal protective equipment (PPE).
  • Maintain knowledge of automotive parts, tools, and promotions using AutoZone systems.
  • Assist customers with wiper blade, battery, and light bulb installations.
  • Use diagnostic tools to read vehicle codes and recommend solutions.
  • Lift, load, and deliver merchandise.
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