Retail Sales Associate
About The Position
EZCORP is hiring a Retail Sales Associate / Retail Customer Service Team Member (Pawnbroker) at its EZPawn location in San Antonio, Texas. The role offers a career path that begins with a five-week paid training program. Completing the program results in a $0.50-per-hour raise and promotion to Pawnbroker. Employees may continue through a Pawnbroker Certification Program for an additional $1 per hour, pursue a Lead Pawnbroker (Shift Leader) position, and apply for Assistant Manager, which includes a six-month training program. The position involves daily customer interaction and helping customers with sales and pawn transactions involving items such as jewelry, electronics, and musical instruments. Team members are expected to provide a friendly, courteous, and respectful customer experience. The stated pay range is $12.50–$15.00 per hour, based on experience, with monthly uncapped bonuses based on store and individual performance. The posting also describes competitive wages, free employee-only medical insurance when selecting the BlueCross BlueShield EPO Plan, a 401(k) with company match, paid time off, holiday pay, and a store discount. The posting describes the working hours as better than traditional retail but does not specify a schedule.
Requirements
- High school diploma or GED.
- Customer service, cashier, or retail experience.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Ability to multitask.
- Self-motivated, positive, outgoing, and possessing a strong work ethic.
- Ability to pass a criminal background check and drug test after a conditional offer.
Nice To Haves
- Knowledge of commonly pawned items such as tools, jewelry, firearms, or electronics.
- Sales background.
- Bilingual ability.
Responsibilities
- Greet customers and provide excellent customer service in person and by phone.
- Interact with customers to help with sales and reach mutually satisfying agreements regarding pawn items.
- Process sales, loans, and extensions.
- Perform store opening and closing duties.
- Adhere to company policies, procedures, and regulations.
Benefits
- Free employee-only medical insurance when selecting the BlueCross BlueShield EPO Plan.
- Monthly uncapped bonus potential based on store and individual performance.
- 401(k) with company match.
- Generous paid time off.
- Holiday pay.
- Store discount.
- Five-week paid training program.
- Career development and advancement opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
