Retail Sales Associate

Verizon•New York, NY

9d•$20 - $21•Onsite

About The Position

Verizon is hiring a full-time Retail Sales Associate to work onsite at a defined retail location. The role focuses on helping customers find technology products and services that meet their needs, delivering exceptional customer service, and achieving individual sales goals. Associates receive ongoing training and develop skills across sales, merchandising, and inventory operations. The role also offers opportunities to contact interested Verizon customers and engage with the community at Verizon-sponsored off-site events. The position pays a base rate of $16.00 to $21.00 per hour depending on factors including geography, with commissions based on individual sales performance. The posting notes potential total annual earnings of $65,000 to $75,500 or more for high performers. The starting base pay rate for the listed New York location(s) is $19.71 per hour. Scheduled hours are 40 per week. Associates must be willing to work evenings, weekends, and holidays, and may be able to pick up additional shifts during busy periods. Verizon describes the role as a career-development opportunity with in-person onboarding, award-winning training, and a culture of learning. Benefits are available starting day one, subject to eligibility and applicable plan terms.

Requirements

High school diploma or GED.
One or more years of relevant experience, demonstrated through work experience and/or military experience.
Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

Experience working in a commission-based environment.
Demonstrated sales experience communicating with customers to find solutions.
Customer service experience.

Responsibilities

Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
Discover customer needs by building connections and asking appropriate questions.
Present product insights and solution recommendations that provide customers with a complete sales solution.
Close sales by communicating effectively and providing intuitive technology solutions.
Develop skills through ongoing training and build proficiency in merchandising and inventory operations.
Contact current Verizon customers who are interested in products and services through outbound calls and text messages.
Engage with the community outside the store, including at Verizon-sponsored events, to expand the customer base.

Benefits

Medical, dental, and vision benefits.
Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
Sales recognition programs and incentives, which have included travel, gifts, and other rewards.
Five weeks of paid time off, including vacation, holidays, and personal days.
Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
Up to $8,000 per year in tuition assistance.
Discounts of up to 50% on Verizon products and services.
Employee discounts on attractions, automotive, travel, and other offerings.
Short- and long-term disability insurance.
Basic and supplemental life insurance and AD&D insurance.
Identity theft protection.
Pet insurance.
Group home and auto insurance.
Up to eight company-paid holidays per year and up to six personal days per year.
Adoption assistance.
Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.
New hires receive up to 15 days of vacation per year, with additional vacation accruing with service.