Retail Sales Associate

Verizon • Hamilton, OH

9d • $16 - $21 • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to generate sales, serve customers, and develop your sales and operational skills. You will learn about customers’ needs, recommend products and solutions, and use clear communication to close sales. The role also includes training in merchandising and inventory, contacting interested Verizon customers by phone or text, and engaging with the community at Verizon-sponsored off-site events.

The role is onsite at a defined work location, with 40 scheduled hours per week. Employees must be willing to work evenings, weekends, and holidays, and may have the opportunity to pick up additional shifts during busy periods. Compensation includes hourly base pay and individual commissions; the posting states a location-specific starting rate of $16.59 per hour and describes a broader base-pay range of $16.00 to $21.00 per hour, with additional commission potential.

Requirements

• High school diploma or GED.
• One or more years of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by applying knowledge of technology and providing customer service.
• Discover customers’ needs by building connections and asking relevant questions.
• Recommend products and solutions that address customer needs.
• Close sales through effective communication and intuitive technology solutions.
• Develop skills through ongoing training in merchandising and inventory operations.
• Contact interested current Verizon customers by phone or text to grow the customer base.
• Participate in off-site Verizon-sponsored events to engage with the community and expand the customer base.

Benefits

• Medical, dental, and vision coverage.
• 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination.
• Sales recognition programs with potential travel, gifts, and other incentives.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts of up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability coverage.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year.
• Adoption assistance.
• Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED