Retail Sales Associate

2020 Companies•West Mifflin, PA
•$41,600 - $52,000•Onsite

About The Position

2020 Companies is hiring Retail Sales Associates, referred to as Energy Pros, to represent its client NRG at a local Walmart retail location. Associates engage consumers about NRG electricity and gas services, help customers understand ways to lower their energy costs, and sell products and services in retail, kiosk, and/or event environments. The role includes paid training, a base plus uncapped commission, and opportunities for career growth and advancement. The posting states that there is no door-to-door sales, cold calling, or telemarketing. Associates welcome customers, assess their needs, provide product and service information, and help them make selections. They work toward monthly sales goals, accurately document and report sales and other activity, maintain a clean and presentable workstation or kiosk, and submit paperwork accurately. The role involves collaborating with coworkers and maintaining professional, customer-focused interactions. The position is listed as regular and full-time. Evening, weekend, and holiday availability is required as needed. The posting gives an expected average weekly earnings range of $800–$1,000 for sales representatives, along with a first-sale bonus, paid time off, health benefits, and a 401(k) with company match.

Requirements

  • High school diploma or equivalent.
  • At least six months of prior sales, retail, telecommunications, or marketing experience.
  • Demonstrated knowledge of products and services.
  • Excellent communication, presentation, interpersonal, and problem-solving skills.
  • Integrity and commitment to customer satisfaction.
  • Ability to multitask in a fast-paced, team environment.
  • Availability to work evenings, weekends, and holidays as needed.
  • Ability to maintain customer confidentiality.

Responsibilities

  • Sell products and services in retail stores, kiosks, and/or event environments.
  • Engage consumers about NRG electricity and gas and help customers in the community lower their energy costs.
  • Welcome customers courteously, offer assistance, and politely present solutions.
  • Escort customers to displays, assess their needs, and suggest suitable products and services.
  • Advise customers by providing information about products and services and help them make selections.
  • Meet or exceed personal monthly sales goals and established weekly or monthly sales quotas.
  • Maintain professional interactions with customers and fellow employees.
  • Build professional relationships with customers and coworkers and collaborate with the team to accomplish goals.
  • Accurately document and report sales and track and communicate activity to Retail Operations.
  • Keep the workstation or kiosk clean, organized, functional, and presentable.
  • Submit all paperwork completely and accurately.
  • Maintain regular and prompt attendance and protect customer confidentiality.

Benefits

  • First-sale bonus.
  • Base pay plus uncapped commission.
  • Paid training course.
  • Career growth and advancement opportunities.
  • Early-release incentives intended to enhance work-life balance.
  • Next-day, on-demand pay through DailyPay.
  • Opportunity for a base pay raise every six months.
  • Health benefits.
  • Paid time off.
  • 401(k) with company match.
  • Paid holidays.
  • Personal development opportunities and professional stretch assignments.
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