Retail Sales Associate
About The Position
As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to drive sales, provide exceptional customer service, and help customers find technology solutions. The role includes learning about customer needs, recommending products and services, completing sales, and developing skills in merchandising and inventory. You may also contact current Verizon customers by phone or text and participate in Verizon-sponsored off-site community events to build customer relationships. The position is based onsite at a defined location, with 40 scheduled weekly hours. The schedule may include evenings, weekends, and holidays, and is shared four weeks in advance. Employees may have opportunities to pick up additional shifts, particularly during summer, November through December, and peak vacation periods. Base pay is $16.00 to $21.00 per hour, with the opportunity to earn individual commissions based on sales performance. The posting states that employees meeting sales goals may earn up to $18,000 annually in commissions, with additional potential for top performers. Compensation varies by geography, hours worked, and performance.
Requirements
- High school diploma or GED.
- One or more years of relevant experience, demonstrated through work experience and/or military experience.
- Willingness to work evenings, weekends, and holidays.
- Openness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.
Nice To Haves
- Experience working in a commission-based environment.
- Demonstrated sales experience communicating with customers to find solutions.
- Customer service experience.
Responsibilities
- Generate retail sales using technology knowledge and customer service.
- Learn and uncover customers’ needs by building connections and asking questions.
- Recommend products and solutions to provide customers with a complete sales solution.
- Close sales by communicating clearly and offering intuitive technology solutions.
- Develop skills through ongoing training in merchandising and inventory operations.
- Place outbound calls and send text messages to interested Verizon customers to grow the customer base.
- Participate in off-site Verizon-sponsored events to engage with the community and build customer relationships.
Benefits
- Medical, dental, and vision coverage.
- Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
- Sales recognition programs, which have previously included travel, gifts, and other incentives.
- Five weeks of paid time off, including vacation, holidays, and personal days.
- Paid parental leave of eight weeks for eligible new parents; when paired with short-term disability, it may provide up to 16 weeks of paid time off for the birthing parent.
- Up to $8,000 per year in tuition assistance.
- Discounts of up to 50% on Verizon products and services.
- Additional employee discounts on attractions, automotive, travel, and other offerings.
- Short- and long-term disability insurance.
- Basic and supplemental life insurance and AD&D insurance.
- Identity theft protection.
- Pet insurance.
- Group home and auto insurance.
- Up to eight company-paid holidays per year and up to six personal days per year, as described in the benefits overview.
- Adoption assistance.
- Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.
- New hires receive up to 15 days of vacation per year, increasing with additional service.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
