Retail Sales Associate

Verizon • Lakewood, CO

9d • $16 - $21 • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to drive sales and help customers find technology products and services that meet their needs. The role involves making customer connections, asking questions to identify needs, recommending complete solutions, and closing sales through clear communication. You will also develop skills through ongoing training in merchandising and inventory, contact interested existing customers by phone or text, and may represent Verizon at company-sponsored events outside the store.

The position is onsite at a defined location. Scheduled weekly hours are 40. The role requires evening, weekend, and holiday availability, with schedules provided four weeks in advance. Associates may be able to pick up additional shifts during busy periods. Compensation includes hourly base pay and individual sales commissions; pay varies by geography, hours worked, and performance. The posting states a Colorado starting base rate of $18.27 per hour and advertises a $2,500 sign-on bonus subject to award terms and conditions.

Requirements

• High school diploma or GED.
• One or more years of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays.
• Openness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using technology knowledge and customer service.
• Connect with customers and ask questions to uncover their needs.
• Recommend products and solutions that provide customers with complete sales solutions.
• Close sales by communicating clearly and providing intuitive technology solutions.
• Participate in ongoing training and develop skills in merchandising and inventory operations.
• Place outbound calls and send text messages to current Verizon customers interested in products and services.
• Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs, which have awarded top performers travel, gifts, and other incentives.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts up to 50% off Verizon products and services.
• Employee discounts on attractions, automotive, travel, and more.
• A $2,500 sign-on bonus, subject to award terms and conditions.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection, pet insurance, and group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year.
• Adoption assistance.
• Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
• New hires receive up to 15 days of vacation per year, increasing with additional service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED