Retail Sales Associate – Full Time

Autozone•Irving, TX

About The Position

AutoZone store teams provide frontline customer service, helping customers find automotive parts and solutions, maintaining well-stocked inventory, and offering product guidance. The Retail Sales Associate contributes to sales and store operations while helping foster a knowledgeable, positive retail environment. The role focuses on delivering WOW! Customer Service, exceeding customer expectations, and supporting customers with automotive needs. It offers opportunities for career growth in an essential industry serving the motoring public.

Requirements

  • Must be at least 18 years old.
  • Basic knowledge of automotive parts is required.
  • Ability to lift, load, and deliver merchandise.
  • Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

  • High school diploma or equivalent (GED).
  • Strong people skills and effective communication in both Spanish and English.
  • Previous experience in automotive retail.
  • Automotive Service Excellence (ASE) Certification.

Responsibilities

  • Engage with customers, provide trustworthy automotive advice, and communicate clearly and professionally.
  • Collaborate with managers and teammates to support a motivated, productive store environment and demonstrate leadership in daily responsibilities.
  • Recommend products, services, and promotions to improve the customer experience and contribute to sales goals and store performance metrics.
  • Restock and organize merchandise, follow cash-handling procedures and loss-prevention policies, and support smooth store operations.
  • Follow structured processes to complete assigned tasks efficiently and comply with company safety policies, including using personal protective equipment.
  • Maintain knowledge of automotive parts, tools, and promotions through AutoZone systems.
  • Assist customers with wiper blade, battery, and light bulb installations.
  • Use diagnostic tools to read codes from customer vehicles and recommend solutions.
  • Lift, load, and deliver merchandise.
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