Retail Sales Associate

Goodwill IndustriesAndover, KS
$0 - $12Onsite

About The Position

Provides assistance in the day-to-day duties of cashier or clerk for a Goodwill store. To fulfill Goodwill’s mission statement. This role plays a key part in furthering the organization's vision and mission in the retail area.

Requirements

  • Teamwork
  • Accuracy
  • Customer Service
  • Quality
  • Fashion Sense
  • Ethics and Trust
  • Product Knowledge
  • Oral Communications
  • Safety and Security
  • Work with individuals who have disabilities and or barriers to employment and participate in the achievement of their goals.
  • Demonstrate a positive, role model.
  • Display commitment and involvement towards Goodwill's mission.
  • Must be able to count and keep simple records.

Nice To Haves

  • No minimum qualifications set.

Responsibilities

  • Sorts clothing and textiles items.
  • Hangs clothing and puts out wares or other saleable items.
  • Visually inspects clothing and performs stock rotation.
  • Cleans store which includes wares shelves, floor, restrooms, etc.
  • Responds to customer requests in person or on the phone.
  • Assists with receiving donations.
  • Operates cash registers, makes change and bags merchandise.
  • Helps keep the store clean and attractive.
  • Provides excellent customer service at all times.
  • Rings sales on the cash register, makes correct change, and bags merchandise.
  • Changes hanging merchandise as needed.
  • Pulls merchandise as instructed.
  • Performs all administrative and record keeping duties as required in store manager’s and/or assistant manager’s absence, including but not limited to preparing store report, making daily deposit, maintaining employee purchase forms.
  • Sorts clothing and textiles items. Bends or stoops to reach into bags or boxes which are 48” to 6’ off the floor to remove individual textile items.
  • Manually removes hangers, straight pins, labels from textiles items when required.
  • Visually and tacitly inspects items.
  • Judges whether or not item is salable using criteria established by company policy and procedure.
  • Places unassailable items (salvage) into appropriate container which may be movable carts or plastic bags.
  • Reaches into carts as deep as 36”.
  • Lifts textile items as high as 48” onto table.
  • Sort number and quality to textile items as specified by departmental procedure and policy.
  • Hangs clothing items as soon as quality has been established.
  • Visually inspects item to determine appropriate type of hanger.
  • Reaches with one arm to obtain correct plastic hanger between 9” and 15” long-which may or may not have metal clips.
  • Places item on hanger as required by departmental procedure.
  • Manually buttons, zips, or otherwise fastens item as appropriate, according to departmental procedure.
  • Turns around to place hung item on rack approximately 60” high.
  • Visually inspects clothing racks on sales floor.
  • Judges which racks are too full.
  • Stands beside racks that are 50 to 60 inches long.
  • Reaches with arms to remove clothing items on hangers that are soiled, torn, or unsaleable.
  • Manually removes hangers from clothing items and places hanger into container which is approximately 12 to 24 inches from the floor.
  • Stands in front of bin table which is approximately 40” high.
  • Sorts through clothing items in carts, plastic bags, or other containers.
  • Moves containers weighing as much as 25 pounds to salvage area as far as 75 feet.
  • Pushes rolling rack approximately 60” high and 72” long of hanging clothing items as far as 50 feet to sales floor.
  • Reaches with arms to remove clothing items on appropriate racks on sales floor as determined by company policy and procedure.
  • Cleans wares shelves which are approximately 60” and, in sections, 4’ wide.
  • Dusts shelves, manually removes broken, soiled, or otherwise unsaleable items and places in trash containers which may be barrels 36” high or boxes from 12 to 24 inches high.
  • Moves containers to area designated for trash in the production which may be as far as 75 feet from the sales floor.
  • Reaches into carts or boxes 12 to 40 inches from the floor.
  • Manually removes wares and electrical items weighing less than 1 to 15 pounds.
  • Places item on shelves from floor level to 60” high.
  • Places ties, belts, purses on specially designed fixtures according to departmental policy and procedure.
  • Pushes empty carts back to production area as far as 75 feet from sales floor.
  • Answers telephone.
  • Answers customer questions about basic store operations, such as hours open, merchandise available, but refers other requisitions to store manager.
  • Assists individuals making donations of a variety of miscellaneous items contained in bags, boxes, on hangers, or loose or donated as single items.
  • Maintains helpful and courteous relations with all persons who come into the store and co-workers.
  • Maintains store goals as instructed by the store manager.
  • Observes company rules and regulations regarding cash handling procedures, check cashing procedures, employee purchases, etc.
  • Observes safety and security precautions at all times in accordance with company rules and regulations.
  • Possesses skills to sort, pair, and inspect shoes.
  • Discards unrepairable or outdated shoes.
  • May box shoes package for store delivery.
  • Follows all safety policies and fire prevention procedures.
  • Attends required meetings as required.
  • Adheres to all safety policies and reports violations.
  • Adheres to all ethical standards and confidentiality of records.
  • Responsible for safety and well-being of all employees.
  • Supports mission statement and activities of other departments.
  • Supports the accessibility of our services and facilities free of architectural, attitudinal, environmental, financial, communication, transportation, employment and other barriers to person with disabilities and barriers to employment.
  • Must greet customers.
  • Performs other duties as assigned.
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