Retail Sales Associate – Full Time

Autozone•Maryville, TN

About The Position

AutoZone store teams provide customer service and help customers find automotive parts and solutions. Store employees maintain inventory, assist with product selection, provide automotive advice, support sales, and help maintain store operations. The Retail Sales Associate delivers customer service by exceeding expectations and contributing to a positive, knowledgeable retail environment. The role involves recommending products and promotions, restocking merchandise, following cash-handling and loss-prevention procedures, and complying with safety policies. Associates also assist with wiper blade, battery, and light bulb installations, and use diagnostic tools to read vehicle codes and recommend solutions. This position offers opportunities for career growth in an essential industry serving the motoring public.

Requirements

  • Must be at least 18 years old.
  • Basic knowledge of automotive parts is required.
  • Ability to lift, load, and deliver merchandise.
  • Availability for a flexible full-time schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

  • High school diploma or equivalent (GED).
  • Strong people skills and effective communication in both Spanish and English.
  • Previous experience in automotive retail.
  • Automotive Service Excellence (ASE) Certification.

Responsibilities

  • Engage with customers, provide trustworthy automotive advice, and communicate clearly and professionally.
  • Collaborate with managers and teammates, support team members, and demonstrate leadership in daily responsibilities.
  • Recommend products, services, and promotions while contributing to sales goals and store performance metrics.
  • Restock and organize merchandise, follow cash-handling and loss-prevention procedures, and support smooth store operations.
  • Complete assigned tasks using structured processes and comply with company safety policies and PPE requirements.
  • Maintain knowledge of automotive parts, tools, and promotions using AutoZone systems.
  • Assist customers with wiper blade, battery, and light bulb installations.
  • Use diagnostic tools to read codes from customer vehicles and recommend solutions.
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