Seasonal Retail Sales Associate

evoPortland, OR
Onsite

About The Position

evo is a leading multi-channel retail brand that stands at the intersection of community, commerce, action sports and the outdoor lifestyle. As Retail Associates, our team members play a crucial role in creating exceptional experiences for our customers. They warmly greet and assist customers, provide product recommendations, and maintain a clean and organized space. Our Retail Associates operate cash registers, handle will-call orders, and manage customer waitlists efficiently. They also contribute to store opening and closing tasks, ensuring that the shopping environment is welcoming and well-maintained. With a focus on positive customer interactions, this role is essential in delivering outstanding service and representing evo.

Requirements

  • Previous experience in the retail industry is a plus, but not mandatory.
  • Willingness to learn about the products and services offered.
  • Adaptability
  • Attention to detail
  • Cash handling
  • Communication
  • Conflict resolution
  • Customer service
  • Inventory management
  • Multitasking
  • Product knowledge
  • Teamwork
  • Embodies, honors, and lives our core values: The Great 8

Nice To Haves

  • Experience with Point of Sales System preferred.

Responsibilities

  • Create positive and memorable customer interactions, in some cases, giving lessons in product use.
  • Warmly greet customers, provide prompt assistance, and offer product recommendations.
  • Keep all customer facing environments clean, organized, and visually appealing.
  • Operate cash registers and process customer payments.
  • Efficiently handle will-call orders.
  • Manage customer waitlists and communicate estimated wait times.
  • Execute store operations tasks including, but not limited to; inventory receiving and processing, ship from store and product restocking.
  • Learn and develop technical product knowledge and expertise.
  • Educate customers about technical elements of our product, ask strategic questions and support customers in getting the best product for their upcoming adventure.
  • Other duties as assigned.

Benefits

  • Sick leave
  • 40 hours volunteer paid time off
  • Employee discount and access to pro deals on most the products we sell
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