Retail Sales Associate

Verizon•Lawrenceville, NJ
•$16 - $21•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to drive sales and help customers find technology products and services that meet their needs. The role includes learning about customer needs, recommending solutions, completing sales, and developing skills in merchandising and inventory operations. Associates may also contact interested Verizon customers by phone or text and participate in Verizon-sponsored off-site community events to build their customer base. The position is onsite at a defined work location and is scheduled for 40 hours per week. The work schedule may include evenings, weekends, and holidays, with schedules provided four weeks in advance. Associates may have opportunities to pick up additional shifts, typically during summer, November through December, or peak vacation periods. Compensation is commission-based. The posting lists a starting base pay rate of $18.27 per hour for the location on the requisition. It also describes potential base pay of $16.00 to $21.00 per hour, commissions tied to sales goals, and the possibility of additional earnings for top performers. Compensation varies by geography, hours worked, and performance.

Requirements

  • High school diploma or GED.
  • At least one year of relevant experience, demonstrated through work experience and/or military experience.
  • Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
  • Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales by using technology knowledge and customer service.
  • Learn and uncover customer needs by building connections and asking questions.
  • Present product insights and solution recommendations to offer customers complete sales solutions.
  • Close sales through effective communication and intuitive technology solutions.
  • Develop skills through ongoing training in merchandising and inventory operations.
  • Contact interested current Verizon customers by outbound calls and text messages to grow a customer base.
  • Engage with the community at off-site Verizon-sponsored events to expand a loyal customer base.

Benefits

  • Medical, dental, and vision coverage.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
  • Sales recognition programs with possible travel, gifts, and other incentives.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
  • Up to $8,000 per year in tuition assistance.
  • Discounts of up to 50% on Verizon products and services, plus discounts on attractions, automotive, travel, and more.
  • Short- and long-term disability insurance.
  • Basic and supplemental life insurance and AD&D insurance.
  • Identity theft protection.
  • Pet insurance.
  • Group home and auto insurance.
  • Up to eight company-paid holidays per year and up to six personal days per year, as described in the benefits overview.
  • Adoption assistance.
  • Newly hired employees receive up to 15 days of vacation per year, with vacation increasing with additional service.
  • Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
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