Retail Sales Associate, Sandro, The Grove

SMCP NORTH AMERICA (US, CANADA)•Los Angeles, CA

10h•$20 - $21•Onsite

About The Position

SMCP is a fashion house that embodies Parisian elegance with its brands, Sandro and Maje. The company offers accessible luxury, combining high-fashion designs with sustainability. Operating in over 47 countries, SMCP is financially stable and experiencing growth, guided by an experienced senior leadership team. The company culture emphasizes engagement, inclusivity, and corporate social responsibility, with ambitious sustainability goals for 2030. SMCP aims to deliver Parisian chic with a modern twist, reflecting a dynamic interplay of casual elegance and evening sophistication for individuals who value style and sustainability. SMCP's mission is to 'Style Happiness at Work' by fostering a forward-thinking environment where innovation and sustainability converge. The company prioritizes growth, stability, and internal mobility, offering a culture that nurtures creativity, engagement, and career opportunities. The collections from Sandro and Maje blend timeless Parisian style with a contemporary edge, enabling personal expression through fashion. Joining SMCP means becoming part of an evolving story where passion, creativity, and sustainability are paramount.

Requirements

1+ years of customer service or retail experience, preferably in a fashion-forward environment.
Passionate about styling, fashion, and delivering an exceptional client experience.
A strong communicator—friendly, engaging, and skilled at building relationships.
A team player with a positive, solution-oriented mindset.
Adaptable and flexible to thrive in a fast-paced retail setting.
Flexible availability, including evenings, weekends, and holidays, is required.

Nice To Haves

Social media savvy (a plus, but not required).

Responsibilities

Create a welcoming, elevated shopping experience with expert fashion advice.
Style clients with personalized wardrobe selections and full-range product recommendations.
Build and maintain a client book, fostering long-term relationships.
Encourage repeat visits through personalized follow-ups and exclusive offers.
Share insights on collections, craftsmanship, and brand heritage.
Guide clients through their shopping journey, ensuring a meaningful brand connection.
Support daily operations, including visual merchandising and floor maintenance.
Ensure stock is replenished and the store remains organized and inviting.
Drive sales, achieve personal and team goals, and support a thriving workplace culture.
Work closely with the team to create a motivating, results-oriented environment.
Address customer concerns professionally, ensuring satisfaction and long-term loyalty.
Provide solutions that enhance the overall client experience.