Retail Sales Associate

Verizon • Minot, ND

3d • $16 - $21 • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to generate sales, deliver exceptional customer service, and help customers find technology products and solutions that meet their needs. You will build customer connections, ask questions to understand their needs, recommend complete sales solutions, and close sales using clear communication. The position also includes ongoing training and opportunities to develop skills in merchandising and inventory operations.

You may grow your customer base through outbound calls and texts to current Verizon customers interested in Verizon products and services, and by engaging with the community at off-site Verizon-sponsored events. The role is based onsite at a defined location, with 40 scheduled hours per week. Evening, weekend, and holiday availability is required, and schedules are provided four weeks in advance. Employees may have opportunities to pick up additional shifts, particularly during summer, November through December, and peak vacation periods.

The position offers an hourly base pay of $16.00 to $21.00, plus individual sales commissions. The posting states that employees who meet sales goals may earn up to $18,000 per year in commissions, with additional commission potential for employees who exceed goals. Total compensation varies by geography, hours worked, and performance.

Requirements

• High school diploma or GED.
• One or more years of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays.
• Openness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales through technology knowledge and customer service.
• Learn and uncover customers’ needs by building connections and asking appropriate questions.
• Present product insights and solution recommendations to provide customers with complete sales solutions.
• Close sales by communicating effectively and offering intuitive technology solutions.
• Participate in ongoing training and develop operational skills in merchandising and inventory.
• Place outbound calls and send text messages to current Verizon customers interested in products and services.
• Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs and incentives, which have included travel and gifts.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Paid parental leave of eight weeks for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts up to 50% on Verizon products and services, plus additional discounts on attractions, automotive, travel, and more.
• Short- and long-term disability coverage, basic and supplemental life insurance, AD&D insurance, identity theft protection, pet insurance, and group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year, as stated in the general benefits information.
• Adoption assistance.
• Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
• Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED