Retail Sales Associate

Caesars Entertainment • Westlake, LA

2d • Onsite

About The Position

The Retail Sales Clerk provides excellent customer service and actively promotes the selling of merchandise, operates a cash register and handles all payment transactions for purchase. The Retail Sales Clerk receives, unpacks, folds and puts away the daily deliveries of merchandise.

Requirements

• High School Diploma or equivalent preferred
• One year in retail sales or equivalent experience preferred
• Must pass pre-employment Math test with score of 80% or better. 20 problem minimum
• Literate and fluent in basic English
• Good math skills, including adding, subtracting, multiplying and dividing
• Excellent guest service skills
• Be knowledgeable about the Total Rewards program and hotel/casino amenities
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
• Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same
• Adheres to all regulatory, company and department policies and procedures

Responsibilities

• Greets all internal and external guests using Spotlight initiatives to provide friendly, courteous, excellent service.
• Demonstrates a pleasant and enthusiastic demeanor at all times.
• Maintains awareness/security of retail floor, products, services and guests.
• Assists customers and guests providing information about retail outlet, merchandise and property events, promotions, restaurants and/or hotel amenities.
• Encourages multiple sales by offering additional/complimentary products and/or services.
• Performs retail cashier duties and accurately maintains accompanying paperwork.
• Balances all monies at end of shift.
• Maintains general housekeeping duties, ensuring the clean, neat and professional appearance of the outlet and its merchandise.
• Responsible for answering the phone and assisting caller including transfers to appropriate extension, answering questions, providing information etc.
• Regularly provides feedback and information to Shift Supervisor regarding inventory levels of merchandise, customer feedback/perceptions.
• Re-stocks merchandise as directed.
• Performs all duties in any/all retail outlets as assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED