Retail Sales Associate

Goodwill Industries•Emporia, KS

5d•Onsite

About The Position

Provides assistance in the day-to-day duties of cashier or clerk for a Goodwill store. To fulfill Goodwill’s mission statement. This role plays a key part in furthering the organization's vision and mission in the retail area.

Requirements

No minimum qualifications set.
Work with individuals who have disabilities and or barriers to employment and participate in the achievement of their goals.
Demonstrate a positive, role model.
Display commitment and involvement towards Goodwill's mission.
Teamwork
Accuracy
Customer Service
Quality
Fashion Sense
Ethics and Trust
Product Knowledge
Oral Communications
Safety and Security
Lift -- push/pull while standing - up to 50 pounds on a daily basis. Sometimes over 100 pounds.
Carry -- push/pull while moving - up to 50 pounds on a daily basis. Sometimes up to 100 pounds.

Responsibilities

Sorts clothing and textiles items.
Hangs clothing and puts out wares or other saleable items.
Visually inspects clothing and performs stock rotation.
Cleans store which includes wares shelves, floor, restrooms, etc.
Responds to customer requests in person or on the phone.
Assists with receiving donations.
Operates cash registers, makes change and bags merchandise.
Helps keep the store clean and attractive.
Provides excellent customer service at all times.
Rings sales on the cash register, makes correct change, and bags merchandise.
Changes hanging merchandise as needed.
Pulls merchandise as instructed.
Performs all administrative and record keeping duties as required in store manager’s and/or assistant manager’s absence, including but not limited to preparing store report, making daily deposit, maintaining employee purchase forms.
Sorts clothing and textile items, bends or stoops to reach into bags or boxes to remove individual textile items, manually removes hangers, straight pins, labels from textile items when required, visually and tacitly inspects items, judges whether or not item is salable using criteria established by company policy and procedure, places unsalable items (salvage) into appropriate container, reaches into carts as deep as 36 inches, lifts textile items onto table, sorts number and quality to textile items as specified by departmental procedure and policy.
Hangs clothing items as soon as quality has been established, visually inspects item to determine appropriate type of hanger, reaches to obtain correct plastic hanger, places item on hanger as required by departmental procedure, manually buttons, zips, or otherwise fastens item as appropriate, turns to place hung item on rack.
Visually inspects clothing racks on sales floor, judges which racks are too full, stands beside racks, reaches to remove clothing items on hangers that are soiled, torn, or unsaleable, manually removes hangers from clothing items and places hanger into container, stands in front of bin table, sorts through clothing items in carts, plastic bags, or other containers, moves containers weighing as much as 25 pounds to salvage area.
Pushes rolling rack of hanging clothing items to sales floor, reaches to remove clothing items on appropriate racks on sales floor as determined by company policy and procedure.
Cleans wares shelves, dusts shelves, manually removes broken, soiled, or otherwise unsaleable items and places in trash containers, moves containers to areas designated for trash in the production area.
Reaches into carts or boxes, manually removes wares and electrical items weighing less than 1 to 15 pounds, places item on shelves from floor level to 60 inches high, places ties, belts, purses on specially designed fixtures according to departmental policy and procedure, pushes empty carts back to production area.
Answers telephone, answers customer questions about basic store operations, refers other requisitions to store manager.
Assists individuals making donations of a variety of miscellaneous items contained in bags, boxes, on hangers, or loose or donated as single items.
Maintains helpful and courteous relations with all persons who come into the store and co-workers.
Is familiar with the merchandise and its location.
Maintains store goals as instructed by the store manager.
Observes company rules and regulations regarding cash handling procedures, check cashing procedures, employee purchases, etc.
Observes safety and security precautions at all times in accordance with company rules and regulations.
Possesses skills to sort, pair, and inspect shoes, discards unrepairable or outdated shoes, may box shoes package for store delivery, must be able to stand or sit for extended periods of time while working with footwear, may need to carry load up to 25 pounds, must be able to count and keep simple records.
Follows all safety policies and fire prevention procedures.
Attends required meetings as required.
Adheres to all safety policies and reports violations.
Adheres to all ethical standards and confidentiality of records.
Responsible for safety and well-being of all employees.
Supports mission statement and activities of other departments.
Supports the accessibility of our services and facilities free of architectural, attitudinal, environmental, financial, communication, transportation, employment and other barriers to persons with disabilities and barriers to employment.
Must greet customers.
Performs other duties as assigned.