Retail Sales Associate
About The Position
As a full-time Verizon Retail Sales Associate, you will work on a team in a Verizon retail store, helping customers find technology products and services that meet their needs. The role focuses on generating sales, building customer connections, recommending complete solutions, and providing clear, helpful service. You will also develop skills through ongoing training in store operations, merchandising, and inventory. The position may include contacting interested Verizon customers by phone or text and participating in Verizon-sponsored community events away from the store. The role is onsite at a defined work location and has 40 scheduled hours per week. Employees must be willing to work evenings, weekends, and holidays, with schedules provided four weeks in advance. There may be opportunities to pick up additional shifts, particularly during summer, November through December, and peak vacation periods. Base pay is $16.00 to $21.00 per hour, with the potential to earn up to $18,000 per year in individual commissions by meeting sales goals. Commission opportunities are unlimited for employees who exceed goals; top performers may earn additional commissions and total annual compensation of $65,000+ to $75,500+. Compensation varies by geography, hours worked, and performance.
Requirements
- High school diploma or GED.
- One or more years of relevant experience, demonstrated through work experience and/or military experience.
- Willingness to work evenings, weekends, and holidays.
- Willingness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.
Nice To Haves
- Experience working in a commission-based environment.
- Demonstrated sales experience communicating with customers to find solutions.
- Customer service experience.
Responsibilities
- Generate retail sales using technology knowledge and customer service.
- Discover customer needs by building connections and asking questions.
- Recommend products and solutions that provide customers with a complete sales solution.
- Close sales by communicating clearly and providing simple, intuitive technology solutions.
- Participate in ongoing training and develop skills in store operations, merchandising, and inventory.
- Contact interested current Verizon customers by outbound calls and text messages to grow the customer base.
- Engage with the community at off-site Verizon-sponsored events.
Benefits
- Medical, dental, and vision coverage.
- Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
- Sales recognition programs with potential awards such as travel, gifts, and other incentives.
- Five weeks of paid time off, including vacation, holidays, and personal days.
- Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
- Up to $8,000 per year in tuition assistance.
- Discounts up to 50% on Verizon products and services.
- Additional employee discounts on attractions, automotive, travel, and more.
- Short- and long-term disability insurance.
- Basic and supplemental life insurance and AD&D insurance.
- Identity theft protection.
- Pet insurance.
- Group home and auto insurance.
- Up to eight company-paid holidays per year and up to six personal days per year, as described in the benefits summary.
- Adoption assistance.
- Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
- New hires receive up to 15 days of vacation per year, increasing with additional service.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
