Retail Sales Associate

US Foods•West Valley City, UT

2d•$16 - $24•Onsite

About The Position

The CHEF’STORE Sales Associate helps maintain an atmosphere of superior customer service and promotes the US Foods strategy, “Great Food, Made Easy,” as well as its Cultural Beliefs: Deliver Excellence, Stop Waste, WIN Together, Speak Up, and You Matter. The associate performs a variety of roles, including cashier, stocker, and customer courtesy, and may be assigned to different departments according to customer and business needs. Assignments may include the front end, Meat/Frozen, Produce/Dairy, or Dry Goods/Culinary Equipment & Supply. The role may also involve special store events, sales floor resets, and inventory processes. The position combines customer service and checkout functions with sales floor support, stocking, receiving inventory, product rotation and quality audits, labeling, price changes, inventory counts, and store opening or closing duties. It also includes maintaining a safe and clean store and parking area, gathering carts, and helping ensure merchandise is accessible, appealing, and available. Other duties may be assigned by Store Management. Work is performed in a retail store open to the public. Employees may be exposed to outside weather, moderate noise, temperatures ranging from -10 to 85 degrees, and work on ladders or elevated surfaces as needed. The role requires physical interaction with customers and frequent or continuous standing, walking, lifting, carrying, and other physical activities. The schedule is flexible, 20–40 hours weekly, with early morning start times and weekend availability. Overtime compensation may be available. The starting rate is $21.622 per hour; the expected base rate is $15.55–$24 per hour, depending on relevant factors.

Requirements

At least 6–12 months of retail cashier and/or stocking experience.
High school diploma or equivalent work experience.
Ability to provide exceptional, fast, easy, efficient, and professional customer service.
Ability to adapt and assist other employees to complete work.
Good common sense, logical thinking, and basic mathematical aptitude.
Motivation and self-direction, with ability to multitask, prioritize, and work independently or as part of a team.
Ability to work a flexible hourly schedule, including holidays and weekends.
Basic computer skills, cash-handling experience, and proficiency using general office equipment.
Ability to meet the stated physical demands, including continuous standing and walking; frequent lifting and carrying of heavy loads up to 100 pounds; and occasional lifting and carrying over 100 pounds.

Nice To Haves

At least one year of retail selling and/or customer service experience.

Responsibilities

Deliver an excellent customer experience and build relationships with store customers.
Perform checkout and cash functions accurately using the point-of-sale system, including scanning, weighing, and looking up merchandise; report barcode discrepancies.
Transfer products from cart to cart at checkout and visually inspect for product tampering.
Check receipts by verifying cart contents against purchases as customers leave.
Perform assigned front-end opening and closing functions.
Help customers find products and learn about services available in the store while supporting sales and managing shrinkage.
Receive inventory shipments and stock and maintain shelves neatly; rotate products, audit quality, and report low stock.
Label merchandise as required, including unscannable merchandise, catch-weight items, and produce.
Replenish the sales floor from top stock, follow FIFO, and use reach trucks and pallet jacks to move and stock products.
Use Microsoft Word, Excel, and proprietary software as needed.
Keep merchandise accessible, visually appealing, and available; assist with price changes.
Assist with store opening and closing duties and participate in inventory and cycle counts.
Follow safety policies, report safety issues, and correct them when possible.
Maintain cleanliness of the sales floor, front end, restrooms, parking lot, and store entry area using cleaning equipment as needed.
Gather carts from parking lots and cart corrals and return them to the designated area, ensuring they are clean and operable.
Perform other duties as assigned or required by Store Management.