Retail Sales Associate

Verizon • Pleasant Prairie, WI

4d • Onsite

About The Position

Verizon is hiring a full-time Retail Sales Associate to work onsite at a defined retail location. The role focuses on generating sales by connecting customers with technology products and services, understanding their needs, and offering complete solutions. Associates also develop their sales and operational skills through ongoing training and work across merchandising and inventory. The position may include outreach to current Verizon customers and participation in Verizon-sponsored community events outside the store.

The role offers hourly base pay of $16.00 to $21.00, plus individual commissions tied to sales performance. Employees who meet sales goals may earn up to $18,000 per year in commissions, with additional earning potential for top performers. Compensation varies by geography, hours worked, and performance. A $2,500 sign-on bonus is available subject to the award’s terms and conditions.

The position is based onsite and has 40 scheduled weekly hours. Employees must be willing to work evenings, weekends, and holidays, and may have the opportunity to pick up additional shifts. Schedules are provided four weeks in advance.

Requirements

• High school diploma or GED.
• One or more years of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using knowledge of technology and customer service to expand the Verizon network.
• Identify customers’ needs by building connections and asking appropriate questions.
• Recommend products and solutions that address customers’ needs.
• Close sales through effective communication and straightforward technology solutions.
• Participate in ongoing training and develop skills in operational functions, merchandising, and inventory.
• Reach out to current Verizon customers who are interested in products and services through outbound calls and text messages.
• Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

• Medical, dental, and vision benefits.
• Verizon 401(k) plan with matching contributions of up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs and incentives, which have included travel and gifts.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
• Tuition assistance of up to $8,000 per year.
• Discounts of up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• $2,500 sign-on bonus, subject to the terms and conditions of the award.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance and group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year.
• Adoption assistance.
• Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
• Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED