Retail Sales Associate

Verizon•City of Industry, CA

8d•$16 - $21•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work onsite at a defined retail location and help customers find technology products and services that meet their needs. The role offers opportunities to develop sales skills and grow a customer base through in-store interactions, outbound calls and texts to interested Verizon customers, and participation in off-site Verizon-sponsored community events. You will receive ongoing training and develop operational skills in merchandising and inventory. The position offers an hourly base rate of $18.27 for the location listed, with compensation varying by geography, hours worked, and performance. The posting describes base pay of $16.00 to $21.00 per hour, commissions tied to individual sales goals, and potential additional earnings for top performers. The position is based on 40 scheduled weekly hours. Employees are expected to be willing to work evenings, weekends, and holidays and may have opportunities to pick up additional shifts, particularly during peak periods. Verizon describes its workplace as a team and learning-focused environment, with new-hire training and career development. Benefits begin on day one and include health coverage, a matched 401(k), paid time off, parental leave, tuition assistance, product and service discounts, and other employee benefits and incentives.

Requirements

High school diploma or GED.
At least one year of relevant experience, demonstrated through work experience and/or military experience.
Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

Experience in a commission-based environment.
Demonstrated sales experience communicating with customers to find solutions.
Customer service experience.

Responsibilities

Generate retail sales by using knowledge of technology and providing customer service.
Discover customers’ needs by building connections and asking questions.
Present product insights and recommend solutions that address customer needs.
Close sales through clear communication and intuitive technology solutions.
Develop skills through ongoing training and learn operational functions in merchandising and inventory.
Reach out by phone and text to current Verizon customers interested in products and services.
Engage with the community, including at off-site Verizon-sponsored events, to build a customer base.

Benefits

Medical, dental, and vision coverage.
401(k) plan with matching contributions of up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
Sales recognition programs and incentives, which have included travel, gifts, and other rewards.
Five weeks of paid time off, including vacation, holidays, and personal days.
Paid parental leave for eligible new parents, including up to eight weeks and potentially up to 16 weeks for birthing parents when paired with short-term disability.
Up to $8,000 per year in tuition assistance.
Discounts of up to 50% on Verizon products and services.
Additional employee discounts on attractions, automotive, travel, and more.
Short- and long-term disability coverage, basic and supplemental life insurance, and AD&D insurance.
Identity theft protection, pet insurance, and group home and auto insurance.
Up to eight company-paid holidays per year and up to six personal days per year, as described in the benefits section.
Adoption assistance.
Newly hired employees receive up to 15 days of vacation per year, with additional vacation accruing with service.
Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.