Retail Sales Associate

Verizon•Kansas City, MO
•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you’ll work with a retail team to drive sales and help customers find technology solutions. You’ll learn about customer needs, recommend products and services, close sales, and develop your skills through ongoing training in sales and store operations. The role may also involve contacting interested Verizon customers and engaging with the community at off-site Verizon-sponsored events. This is an onsite, worksite-based position with 40 scheduled hours per week. The job offers base pay of $16.00 to $21.00 per hour, plus individual commissions based on sales performance. Compensation varies by geography, hours worked, and performance.

Requirements

  • High school diploma or GED.
  • At least one year of relevant experience, demonstrated through work experience and/or military experience.
  • Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
  • Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

  • Experience in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales through technology knowledge and customer service.
  • Discover customers’ needs by building connections and asking questions.
  • Recommend products and solutions that address customer needs.
  • Close sales using clear communication and intuitive technology solutions.
  • Participate in ongoing training and develop skills in merchandising and inventory operations.
  • Place outbound calls and send text messages to current Verizon customers interested in products and services.
  • Engage with the community at off-site Verizon-sponsored events to develop a customer base.

Benefits

  • Medical, dental, and vision coverage.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
  • Sales recognition programs and incentives, which have included travel, gifts, and other rewards.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Paid parental leave: eight weeks for eligible new parents, potentially up to 16 weeks for the birthing parent when combined with short-term disability.
  • Up to $8,000 per year in tuition assistance.
  • Discounts up to 50% on Verizon products and services.
  • Additional discounts on attractions, automotive, travel, and other offerings.
  • Short- and long-term disability insurance.
  • Basic and supplemental life insurance and AD&D insurance.
  • Identity theft protection.
  • Pet insurance.
  • Group home and auto insurance.
  • Up to eight company-paid holidays per year.
  • Up to six personal days per year.
  • Adoption assistance.
  • Newly hired employees receive up to 15 vacation days per year, increasing with service.
  • Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
  • Potential individual-based commissions, with earnings dependent on sales performance.
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