Retail Sales Associate - Tarzana
About The Position
Pet Food Express is seeking passionate, sales-driven individuals to join their team as Retail Sales Associates. In this role, you will be the heart of the business, proactively engaging with customers, recommending products, and ensuring a memorable shopping experience. You will help pet parents find the best products for their pets by providing tailored solutions and trusted advice. This position involves operating the cash register, stocking shelves, and maintaining the store's appearance. If you have a knack for sales, an eagerness to learn about pet products, and a commitment to excellent customer service, this is the role for you.
Requirements
- Previous retail experience and pet experience is preferred.
- A passion for pets and a desire to help pet parents find the best solutions.
- A sales-driven attitude with desire to exceed goals.
- A warm and welcoming personality with strong customer service mindset.
- Eagerness to learn and to participate in daily educational activities.
- Dependable and reliable with strong attendance and punctuality.
- Ability to work a flexible schedule to meet the needs of the business, including weekends, evenings, and holidays.
- Must be able to lift, move and carry up to 35 pounds while using the appropriate lifting techniques and following all safety rules.
- Ability to climb and balance using a ladder and/or step stool.
- Ability to continuously stand, walk, bend, stretch and engage in repetitive motions throughout shift.
Nice To Haves
- Previous retail experience
- Previous pet experience
Responsibilities
- Proactively approach and engage with customers (both human and pet).
- Ask questions to understand customer needs and build lasting relationships.
- Use the Pet Food Express Whole Life Approach to provide tailored recommendations.
- Participate in daily training and continuous educational programs to enhance product knowledge and sales skills.
- Stay up-to-date about new products, promotions, and the pet community.
- Educate customers on product benefits and help them find solutions for their pets' unique needs.
- Operate the cash register efficiently and provide a friendly checkout experience.
- Unload shipments and stock the store, which includes heavy lifting.
- Clean and maintain the store by participating regularly in tasks such as sweeping, mopping, and cleaning pet messes.
- Support overall store operations by performing additional duties as assigned.
Benefits
- Potential career paths and options for advancement within the company
- Continued Learning and leadership training
- Generous in-store employee discount that extends to your family
- Life insurance
- Pet insurance
- Employee Assistance Program (EAP)
- PTO (for FT employees)
- Health insurance (for FT employees)
- 401k with employer match
- Employee referral bonuses
- Opportunity to bring well-behaved pets to work
- Opportunities to make an impact in the community through company events
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
