Retail Sales Associate

Verizon • Kansas City, MO

14d • $16 - $21 • Onsite

About The Position

As a full-time Retail Sales Associate at Verizon, you will work with a retail team to drive sales and help customers find technology products and services that meet their needs. You will build customer connections, recommend solutions, close sales, and develop your knowledge of operational functions such as merchandising and inventory. The position may also involve contacting current Verizon customers and engaging with the community at Verizon-sponsored events outside the store.

The role is based onsite at a defined location. It is scheduled for 40 hours per week and requires willingness to work evenings, weekends, and holidays. Employees are informed of their schedules four weeks in advance and may have opportunities to pick up additional shifts during busy periods.

Base pay is stated as $16.00 to $21.00 per hour, with the opportunity to earn individual commissions based on sales performance. Total compensation varies by geography, hours worked, and performance.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays.
• Openness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using technology knowledge and customer service to expand Verizon's network.
• Discover customers' needs by building connections and asking appropriate questions.
• Present product insights and recommend solutions that address customer needs.
• Close sales by communicating effectively and offering simple, intuitive technology solutions.
• Develop skills through ongoing training and work across operational functions, including merchandising and inventory.
• Potentially contact current Verizon customers by phone or text who are interested in Verizon products and services.
• Engage with the community outside the store, including at Verizon-sponsored events, to expand the customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs and incentives, which have included travel, gifts, and other rewards.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Paid parental leave of eight weeks for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
• Tuition assistance of up to $8,000 per year.
• Discounts of up to 50% on Verizon products and services.
• Employee discounts on attractions, automotive, travel, and other offerings.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance.
• AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year.
• Up to six personal days per year.
• Adoption assistance.
• Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
• Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED