Retail Sales Associate

Verizon•South Windsor, CT
•Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to generate sales, support customer needs, and contribute to sales success. The role involves learning about customers’ needs, recommending products and solutions, closing sales, and continuing to develop skills through training in operational functions such as merchandising and inventory. You may also contact interested Verizon customers by phone or text and participate in off-site Verizon-sponsored community events. The position is onsite at a defined work location, with 40 scheduled weekly hours. The role requires willingness to work evenings, weekends, and holidays, with schedules provided four weeks in advance, and openness to picking up additional shifts during busy periods. Compensation includes a location-specific starting base pay rate of $18.27 per hour and individual sales commissions; the posting also describes potential annual earnings based on sales performance. Benefits are available starting day one, subject to eligibility and plan terms.

Requirements

  • High school diploma or GED.
  • At least one year of relevant experience, demonstrated through work experience and/or military experience.
  • Willingness to work evenings, weekends, and holidays.
  • Openness to pick up additional shifts during busy periods.

Nice To Haves

  • Experience in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales using technology knowledge and customer service.
  • Learn and uncover customer needs by making connections and asking questions.
  • Recommend products and solutions that address customers’ needs.
  • Close sales by communicating solutions clearly and intuitively.
  • Complete ongoing training and develop operational skills across merchandising and inventory.
  • Contact interested current Verizon customers by phone and text to develop the customer base.
  • Engage with the community at off-site Verizon-sponsored events.

Benefits

  • Medical, dental, and vision insurance.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible contributions.
  • Sales recognition programs and incentives.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Paid parental leave for eligible new parents.
  • Tuition assistance of up to $8,000 per year.
  • Discounts of up to 50% on Verizon products and services.
  • Employee discounts on attractions, automotive, travel, and other offerings.
  • Short- and long-term disability insurance.
  • Basic and supplemental life insurance.
  • AD&D insurance.
  • Identity theft protection.
  • Pet insurance.
  • Group home and auto insurance.
  • Up to eight company-paid holidays per year and up to six personal days per year, as described in the benefits section.
  • Adoption assistance.
  • Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
  • Up to 15 days of vacation per year for newly hired employees, increasing with service.
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