Retail Sales Associate

Verizon • Reno, NV

13d • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to generate sales, provide customer service, and help customers find technology products and services that meet their needs. The role includes developing customer connections, recommending solutions, closing sales, and continuing to build skills through training and operational work in merchandising and inventory. You may also contact interested Verizon customers by phone or text and attend Verizon-sponsored off-site events to grow your customer base.

The role is onsite at a defined work location, with 40 scheduled hours per week. Employees should expect evening, weekend, and holiday shifts, with schedules provided four weeks in advance. There may be opportunities to pick up additional shifts, especially during summer, November through December, and peak vacation periods. Compensation is commission-based, with a location-specific starting base rate of $18.27 per hour and potential to earn additional commissions based on sales performance.

Requirements

• High school diploma or GED.
• One or more years of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays.
• Willingness to pick up additional shifts when available.

Nice To Haves

• Experience in a commission-based environment.
• Bilingual fluency in English and Spanish.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using technology knowledge and customer service.
• Learn customers’ needs by building connections and asking questions.
• Recommend products and solutions that provide customers with a complete sales solution.
• Close sales by communicating solutions that fulfill customer needs.
• Complete ongoing training and develop skills in merchandising and inventory operations.
• Contact interested current Verizon customers by phone or text to grow the customer base.
• Participate in Verizon-sponsored off-site events to engage with the community and expand the customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs and incentives.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Paid parental leave, including eight weeks for eligible new parents and potentially up to 16 weeks for the birthing parent when paired with short-term disability.
• Tuition assistance of up to $8,000 per year.
• Discounts of up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and other offerings.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year.
• Adoption assistance.
• Potential premium pay, including overtime, shift differential, holiday pay, and allowances.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED